Office Assistant - GWVNH

Augusta University
Augusta, GA

Office Assistant - GWVNH

Job ID: 290007
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:

*

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at .

Location

Augusta University -

Our Health Sciences Campus:

1120 15th Street, Augusta, GA 30912

Our Summerville Campus:

2500 Walton Way, Augusta, GA 30904

College/Department Information

Located conveniently in Augusta's downtown medical community, Georgia War Veterans Nursing Home provides continuous professional nursing care to veterans of Georgia who have served in the armed forces during war times. The home is owned and funded by the Georgia Department of Veterans Service and operated through an interagency agreement with Augusta University. Through this association, Georgia War Veterans Nursing Home is considered a leader in the area of geriatric educational training for Augusta University.

Job Summary

This position serves as the Nursing Home Receptionist using a multi-line phone system, greeting the public, and serves as information desk to/for nursing home. The duties include but are not limited to maintaining accurate department files, balancing, and reconciling donated funds account, designs /edits monthly newsletter, compiling various reports/correspondence/forms and other duties as assigned.

Responsibilities

The duties include, but are not limited to:

NURSING HOME RECEPTIONIST: As nursing home receptionist, this position will answer multi-line phone system; routes incoming calls to appropriate departments, greet public, and serve as information desk to/for nursing home. Gives directions and information.

PARKING PERMIT: Issue temporary and permanent parking permits. Maintain parking permit log and keep it up to date.

DOCUMENTATION AND RECONCILIATION: Maintain accurate records of Resident Benefit Fund transactions; balance and reconcile donated funds account. Compile monthly report, ensuring accuracy of information.

NEWSLETTER: Designs, creates, edits, and publishes monthly newsletter.

POSTAGE AND VENDING: Sell stamps to residents and staff. Issue vending machine refunds.

BACK UP FOR DEPARTMENT: Assists Director of Business Services with assigned projects and other duties as assigned. Serves as back up for other Business Office positions; performs other related duties as assigned.

MAINTAIN LISTS: Maintain casual Friday participation list. Send all department heads on non-payday Fridays.

CROSS TRAINING: Responsible for training Business Office staff in all aspects of the reception duties and monthly newsletter and monitor performance during training.

OTHER DUTIES: Perform all other job-related duties as assigned.

Required Qualifications

High School Diploma, GED, or equivalent from a recognized State or Federal accrediting organization.

Preferred Qualifications

One year of administrative support experience. Experience creating/designing newsletters.

Knowledge, Skills, & Abilities

KNOWLEDGE
Excellent interpersonal, written, and verbal communication skills
Proficient in Microsoft Office suite including Word, Excel, Publisher, and other computer software/databases.

SKILLS
Detail-oriented with strong organizational, prioritization, and multi-tasking skills

ABILITIES
Ability to maintain confidentiality. Ability to prepare financial and other records in a systematic, neat, and legible manner. Ability to make decisions when circumstances warrant such actions.
Ability to work with ill, disabled, elderly, emotionally upset, and hostile people at all times within the facility.

Shift/Salary/Benefits

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

In conjunction with an offer of employment, selected candidate(s) will be required to successfully complete Augusta University's Criminal Background Check process. In addition, candidates selected for any position within Georgia War Veteran's Nursing Home (GWVNH) will be required to successfully complete the Georgia Long-term Care (GCHEXS) Background Check process. For specific positions, selected candidate(s) may also be required to successfully complete supplementary pre-employment onboarding requirements such as: a physical, drug screening and/or credit check.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Credit Check

This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.

Other Information

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit

Posted 2025-09-13

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