Account Manager - Hospital Workstation Project Management (Healthcare)

Job Description

Job Description

Full-Time | Base + Bonus | Company Vehicle | Benefits

Join Cogent Technology Resource – Where Technology Meets Care.
At Cogent Technology Resources, we deliver innovative IT services and innovative workstation solutions that keep hospitals operating efficiently and patient care at its best. We partner with healthcare systems across the country to provide the tools, technology, and expertise that help save lives.

Our Account Managers are the face of Cogent—trusted advisors, relationship builders, and customer advocates. They manage loyal “house accounts” made up of repeat customers while expanding our footprint within hospital systems. This is a career for someone who thrives on client interaction, precise documentation, and seeing projects through from concept to completion.

We’re looking for an Account Manager with a background in project management or construction supervision. Mechanical aptitude or experience in environments involving IT, low-voltage, or construction trades is highly preferred. This role requires strong communication and coordination skills across both client and field teams.

What You’ll Do

• Maintain and strengthen relationships with existing hospital clients.
• Expand customers’ knowledge of Cogent products & services.
• Respond to and manage customer requests while identifying new opportunities within existing accounts.
• Conduct facility walk-throughs and prepare proposals/quotes using Cogent software within profitability margins.
• Organize customer visits, presentations, and lunch & learns.
• Provide pre-sales and post-sales support to both customers and internal teams.
• Ensure Cogent’s brand and value are clearly conveyed at all times.
• Maintain detailed, accurate records in our CRM (ConnectWise).
• Coordinate with marketing programs and contribute to company materials as needed.
• Attend trade shows, exhibitions, and industry events to promote our solutions.
• This is not an IT role in systems, software or engineering, analyst, etc

What You Bring

• 2+ years construction supervision experience (healthcare preferred). Workstation / medical cart knowledge and expert is a huge plus!
• 2+ years account management or B2B sales experience (healthcare preferred)
• Working knowledge of mechanical systems, construction practices, or IT infrastructure installation is a strong plus
• Comfortable communicating with technicians, vendors, and clients in both field and office settings
• Bachelor’s degree in business, marketing, economics, or related field (preferred).
• Proven success in face-to-face customer service and relationship management.
• Strong understanding of the sales process and project management principles.
• Exceptional written and verbal communication skills.
• Touch typing speed of 55+ WPM.
• Microsoft Office Suite and CRM proficiency.
• Strong interpersonal skills with the ability to build rapport quickly.
• Able to lift demonstration equipment (up to 60 lbs.) and walk extensively in hospital facilities.
• Willingness to travel overnight up to 15% on a cyclical basis.
• Strong problem-solving skills and situational awareness in dynamic project environments

Core Competencies

Communication – Keeps stakeholders informed, delivers relevant messaging, and ensures alignment between business goals and audience needs.

Collaboration – Works effectively within a team, escalates issues appropriately, and seeks win-win solutions with customers and colleagues.

Customer Confidence – Solves problems effectively, maintains a positive demeanor, and acts confidently in uncertain situations.

Why Cogent Technology Resource?

We don’t just offer jobs—we offer careers where you can make an impact. We invest in our people, reward results, and keep work exciting and meaningful.

Cogent offers a compensation and benefits package which includes health benefits and PTO. Our company culture provides associates with an environment that encourages teamwork, continuous improvement, and performance-based advancement.

Compensation & Benefits:
Base salary + performance bonus structure.
Company vehicle provided.
Health insurance.
PTO, vacation, and paid holidays.
401(k).

Pre-Employment Requirements

• Ability to pass a criminal background check and pre-employment drug test.
• Willingness to update immunization and flu shot records.
• Clean driving record.
• Willingness to complete a behavior assessment.
• Willingness to take a typing test.

Cogent Technology Resource specializes in providing comprehensive technology solutions to healthcare facilities. We work closely with hospital IT, Biomed, Engineering, and AV departments to consult, sell, install, and support a variety of technologies. Our goal is to make our customers look good by delivering confidence and empowering healthcare professionals to perform their duties at the highest level.

Company Description

Cogent Technology Resource specializes in providing comprehensive technology solutions to healthcare facilities. We work closely with hospital IT, Biomed, Engineering, and AV departments to consult, sell, install, and support a variety of technologies. Our goal is to make our customers look good by delivering confidence and empowering healthcare professionals to perform their duties at the highest level.