Director, Payroll

• Manages and ensures execution of the overall payroll strategy, focusing on continuous improvement, simplification, and automation.

• Develops and evaluates measurements and metrics to gauge effectiveness of the processes and systems.

• Ensures proper payment of wages and salaries by managing those responsible for the preparation of bi-weekly and off cycle payrolls and partnering with outsourced vendor to ensure that the payroll system is correctly processing earnings and deductions meeting company guidelines and local, state, and federal requirements.

• Establish proper controls around the auditing of all payroll input/output to ensure that all payments are accurate.

• Coordinate with operational/accounting teams to ensure accurate reporting of payroll.

• Manages oversight of all payroll related tax filings and any related issuance (i.e. quarterly 941's and annual W-2's) to ensure these are done timely and accurately, responsible for setting up new accounts with various federal and state agencies as required.

• Works collaboratively with the Information Technology, Human Resources and Benefits departments to ensure the integrity of employee data is consistent with payroll system setup.

• Ensure timely responses for all notices received from various federal and state agencies.

• Acts as a point of contact and source of technical information regarding issues between the Payroll and Operations departments to resolve problems and/or operational/payroll issues that directly affect payroll output and payroll-related legal and compliance issues.

• Collaborates and assists with the management of rolling out new initiatives, policies and strategies to teams.

• Effectively communicates with management any material issues that arise in an effort to resolve in a timely manner.

• Identifies enhancements to the systems supporting payroll and timekeeping processes while working closely with stakeholders in Human Resources, Finance, Operations, and Information Technology for functional support.

• Coordinates with payroll software and time attendance system vendors, internal HRMS department, and other internal stakeholders regarding system enhancements, upgrades, and implementations with a strong focus on improvements in both the system functionality and supporting processes.

• Leads payroll team by providing guidance, coaching, and mentoring to create a high performing team atmosphere with a focus on accountability, quality, partnership, customer service delivery and satisfying work experiences.

• Other duties as assigned

What You Bring to the Table:

• Education: Bachelor's degree or equivalent experience.

• CPP preferred

• 5 + years of senior payroll leadership experience managing payroll for a multi-state employer with minimum of 2,000 employees

• Prior experience managing HRMS projects.

• Planning and organizational skills.

• Knowledge of accounting principles, payroll methods, Department of Labor regulations, federal and state tax regulations.

• Proficiency with Excel and relevant payroll and accounting software.

• Attention to detail and accuracy; Problem analysis and problem-solving skills.

• Management and Teamwork skills; Communication, decision-making and delegation

• Knowledge of UKG's payroll application preferred, but not required.

• Must have excellent interpersonal skills and ability to work in a team environment

• Develop strong working relationships throughout the organization at all levels

• Be proficient with Microsoft Office applications

• Understanding of core Payroll business terminology, processes and practices

• Strong written and oral communication skills

• Demonstrated ability to plan, meet deadlines, and manage competing priorities

• Ability to communicate and present at all levels of the organization

• Must be able to effectively manage changes and support impacted areas of the business

• Ability to work independently with minimal supervision

• Ability to work in a fast-paced dynamic work environment

• Ability to work evenings and weekends

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match

• Insurance options including: medical, dental, vision, life and STD insurance

• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization

• Floating Holiday: 40 hours per year

• Paid Holidays: 7 days per year

• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws

• Tuition reimbursement program

• Employee discount program

*Benefits listed above are for regular full-time position

Base Compensation: The base compensation range for this position is $130,000 - $195,000 plus opportunities for benefits. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, relevant skills, experience, and capabilities.

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

About Astound:

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.