Quality specialist customer
Quality Specialist Customer Liaison / Quality Assurance Specialist
Join our client’s team as a Quality Specialist Customer Liaison , where your expertise will directly impact product excellence and customer satisfaction. This role is pivotal in ensuring that high-quality automotive components reach clients on time and meet rigorous standards. You’ll serve as the trusted link between customers and internal teams, leading initiatives that drive process improvements and maintain exceptional quality performance across multiple sites.
Benefits & Extras:
- Opportunity to be the primary liaison between customers and multiple manufacturing facilities.
- Discretionary annual bonuses (typically $1K–$4K) plus yearly merit increases.
- Collaborative, multicultural environment with exposure to both U.S. and international teams.
- Company-provided vehicle for site visits and travel when required.
- Strong culture of continuous improvement, innovation, and professional growth.
Compensation: $70,000 – $80,000 annually , plus discretionary bonus potential.
What You’ll Be Doing:
- Serve as the main contact for all customer quality issues, alerts, and returns.
- Lead problem-solving and root-cause analysis initiatives.
- Conduct audits, capability studies, and maintain QMS documentation.
- Train and guide quality technicians, ensuring compliance with ISO/IATF standards.
- Collaborate with production, engineering, and leadership teams to prevent non-conforming products.
- Monitor and report on quality performance and scrap data through QMS and SAP systems.
- Travel to customer sites as needed to address and resolve issues.
What You’ll Need to be Considered:
- Be able to do the job as described.
- Experience in automotive supplier quality, assurance, or procurement.
- Proficiency with SPC tools and statistical analysis methods.
- Strong communication and relationship-building skills across diverse teams.
- Ability to travel to customer locations when required.
- Comfort working in a fast-paced, hands-on manufacturing setting.
How To Apply:
I’d love to speak with you regarding this opportunity. Please apply here and send your resume to [email protected] .
INDCSV
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