Server

Job Description

Job Description

Description:

Green Coyote Cantina in Marietta is Looking for Friendly and Enthusiastic Servers!

At Green Coyote, it’s about having fun, kicking up your heels, and howling at the moon with friends and family. We believe in old-fashioned hospitality, like you’d find in a Far West Texas cantina – a place with smiling service, classic Tex-Mex, and fresh margaritas. We throw in some classic outlaw music and a world-class patio, too. Our food is made from scratch, and we take pride in offering authentic flavors and fresh ingredients. Our margaritas are made with premium tequilas, mezcals, and fresh juices – and of course, lots of cold Mexican beers. Guests can come early and stay late – we keep the tacos coming.

The ideal candidate is someone who is a hard worker, a self-starter, maintains a strong work ethic, and possesses the intangibles we are looking for: helpful, kind, fun to be around, and guest-obsessed. Having a great knowledge of beer, liquor, wine, and cocktails is necessary. A minimum of two years of high-volume serving experience is preferred. We work hard, we’re there for one another, and we take care of our guests. We strive every day to provide a fun and safe atmosphere and deliver a phenomenal dining experience for all who walk through our doors. In the simplest of terms, if you’re looking for a great place to work with a great clientele, a high level of consistency, and the support of your peers and management, this is the opportunity for you.

Pay Rate: $2.13 an hour plus tips

Availability: We are seeking candidates who are available for the PM shift, and weekend availability is required.

Job Responsibilities (include but not limited to):

• Set dining area for service; condiments, candles, napkins, service plates and utensils, per restaurant standards.
• Follow sanitation, safety, and the company’s Alcohol Awareness policy.
• Keep an eye on patron intoxication levels and respond appropriately
• Following the 10 Steps of Customer Service.
• Follow first-time guest procedures.
• Greet tables promptly
• Memorize the menu for on-demand recitation and questions about ingredients. Answer questions about menu items
• Gracefully suggest/upsell additional menu items, such as cocktails, specials, and desserts.
• Accurately take customer orders and relay them to the kitchen staff. Communicate with kitchen staff to ensure the timely delivery of food.
• Serve food and drinks to guests in a timely and professional manner
• Check on guests throughout their meal to ensure satisfaction. Prebus as needed.
• Handle cash and credit card transactions accurately. Follow the company's cash handling policies.
• Close out all checks at the end of every shift
• Maintain a clean and organized dining area, server stations, and drink stations.
• Offer special assistance to patrons with specific needs, such as highchairs for children
• Operate the drink fountain and coffee station. Pick up bar orders from designated areas.
• Use the POS system accurately
• Perform side work and side duties as assigned
• Prebus
• Properly open and pour wine at the tableside
• Thank guests for dining with you and invite patrons to return
• Perform daily/weekly/monthly cleaning tasks as needed or directed by the manager.
• Adhere to grooming and appearance standards consistently - follow the Dress Code.
• Promptly address customer service issues and refer to management when necessary