County Caseworker 2 Crisis Intervention Part Time

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THE POSITION

The Office of Crisis Intervention provides vital support to all residents of Lehigh County who are experiencing a mental health emergency with the purpose of accessing treatment recovery and ultimately an improved quality of life. Come join our dedicated team and help make a difference in the lives of others.

DESCRIPTION OF WORK

This is professional social services work. Employees in this class provide case management services to Lehigh County residents experiencing mental health emergencies. Crisis counselors work collaboratively with local hospitals police departments outpatient mental health facilities and crisis residents. Crisis counselors obtain information from clients members of their families and others necessary for the identification of social economic emotional health or physical problems and for assisting clients in obtaining a wide variety of services on the basis of established policies regulations and statutes. Other responsibilities include:

Screen triage and handle all requests for mental health services via telephone outreach or walk-in referrals.

Recognize potential danger when dealing with a consumer/family in crisis on the telephone or in person and utilize police as needed. Responsible for learning effective verbal de-escalation methods/techniques to calm a volatile situation or person.

Accompany and support consumers/family members in crisis to assure accessing of needed services in a counselors own automobile or county vehicle. Must have a valid drivers license.

As a mandated reporter report any incidences of suspected child abuse to ChildLine and the Office of Children and Youth. Fulfill duty to warn obligations as directed by the guidelines of the County of Lehigh.

Ensure appropriate linkages are established by accompanying clients to referral agencies and assisting with procedural intake requirements. Advocate on behalf of clients to ensure satisfactory and continued service delivery.

Assist in completing the day-to-day office operations on all shifts. This includes but is not limited to copying filing labeling records addition must be able to efficiently operate and care for office equipment such as copier pager FAX computer desk telephones cellular phones etc.

Perform necessary record keeping.

Work Schedule and Additional Information:

Part-time employment up to 20 hours per week.

Work hours and and shifts will vary depending on the needs of the agency.

This position may have rotating shifts.

There will be overnight shift differential pay.

Telework: You will not have the option to telework in this position.

You will receive further communication regarding this position via email. Check your email including spam/junk folders for these notices.

REQUIRED EXPERIENCE TRAINING & ELIGIBILITY

QUALIFICATIONS Minimum Experience and Training Requirements:

Six months of experience as a County Caseworker 1; or

Successful completion of the County Social Casework Intern program; or

A bachelors degree with a social welfare major; or

A bachelors degree which includes or is supplemented by 12 college credits in sociology social welfare psychology gerontology criminal justice or other related social sciences and one year of professional social casework experience in a public or private social service agency; or

Any equivalent combination of experience and training which includes 12 college credits in sociology social welfare psychology gerontology criminal justice or other related social sciences.

Applicants will be considered to have met the educational requirements once they are within two months of graduating with a qualifying degree/credits.

Other Requirements:

You must be able to perform essential job functions.

Legal Requirements:

You must pass a background investigation.

This position falls under the provisions of the Child Protective Services Law.

o Under the Law a conditional offer of employment will require submission and approval of satisfactory criminal history reports including but not limited to PA State Police clearance PA Child Abuse history clearance and FBI Fingerprint clearance.

How to Apply:

Resumes cover letters and similar documents will not be reviewed and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e. relevant detailed experience/education).

If you are claiming education in your answers to the supplemental application questions you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans go to and click on Veterans.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit develop and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race color religious creed ancestry union membership age gender sexual orientation gender identity or expression national origin AIDS or HIV status disability or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

Completing the application including all supplemental questions serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

Your score is valid for this specific posting only.

You must provide complete and accurate information or:

o your score may be lower than deserved.

o you may be disqualified.

You may only apply/test once for this posting.

Your results will be provided via email.