Compliance Analyst

Summary

The Compliance Analyst sits at the intersection of compliance, analysis, and software configuration—helping translate complex leave and accommodation laws into practical software solutions.

The ideal candidate is bright, curious, and logical—someone who loves solving puzzles, learning new things, and connecting dots between law and technology. No formal legal or software training is required; what matters is curiosity, critical thinking, and a willingness to dive in and learn. Candidates who have self-taught a technical skill (like coding) will thrive—not because coding is required, but because it reflects the inquisitive mindset we value.

Experience with absence or insurance claims administration is preferred. Strong reading comprehension, writing ability (especially technical or process documentation), and independent problem-solving are key. This role offers a promising career path for someone resourceful, analytical, and eager to grow.

Responsibilities (Other duties may be assigned.)

• Assist in monitoring and tracking legislative and regulatory changes that may impact software functionality.
• Analyze how new requirements affect existing software and brainstorm potential solutions.
• Test and evaluate configuration options and software solutions for compliance impact.
• Create and maintain clear documentation for internal teams and external clients, including configuration guides, compliance requirements, and solution overviews.
• Support compliance manager with audits, quality control, and compliance tracking activities.
• Collaborate with software engineers and analysts to provide compliance requirements and feedback throughout the SDLC.
• Conduct demos and presentations of proposed solutions to stakeholders and clients.
• Research and maintain deep knowledge of existing software functionality and configuration options.
• Assist in ensuring compliance processes are efficient, scalable, and well-documented.
• Occasional travel to client sites, conferences, or internal meetings.

Education and/or Experience

• Bachelor’s degree required (business, public policy, information systems, or related field preferred).
• 5+ years of experience in compliance, business analysis, software configuration, or a related role.
• Experience in interpreting regulations or working in a compliance-related function a plus.
• Familiarity with software implementation, testing, or SDLC environments preferred.

Knowledge, Skills and Abilities

• Strong logical reasoning and analytical problem-solving skills.
• Excellent written and verbal communication skills, including the ability to explain complex concepts clearly.
• Ability to quickly learn and become deeply familiar with new software tools and functionality.
• Ability to analyze scenarios, identify compliance implications, and propose solutions.
• Strong organizational skills with attention to detail and accuracy.
• Ability to work collaboratively across departments while also managing independent projects.
• Comfortable presenting solutions and conducting demos to internal and external stakeholders.

• Proficiency in using AI tools to enhance work processes and support informed decision-making is essential, with strict adherence to the organisation’s security, data protection, and ethical use policies.

Technical Skills

• Strong proficiency in Microsoft Word, Excel, PowerPoint, SharePoint, and Teams; experience with legal research databases and absence and disability technology claims systems; comfortable learning additional platforms and technologies.

Language Skills

• Ability to speak the English language proficiently, both verbally and in writing.

Travel Requirements

This position does may require travel.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee works primarily in a home office environment.
• The home office must be a well-defined work area, separate from normal domestic activity and complete with all essential technology including, but not limited to; separate phone, scanner, printer, computer, etc. as required in order to effectively perform their duties.

Work Requirements

• Compliance with all relevant FINEOS Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork, including international travel may be required. Therefore, employee must possess, or be able to acquire a valid passport.
• Must be legally eligible to work in the country in which you are hired.

Salary range - $110 - 125k

FINEOSis an Equal Opportunity Employer. FINEOS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.