Health and Wellness Director

IV. QUALIFICATION STANDARDS

A. EDUCATION

It is required that the Health and Wellness Director holds a current, unencumbered license to practice as a nurse in this state. It is preferred that the Health and Wellness Director has advanced education in nursing management administration, geriatric nursing and rehabilitation. It is required that the Healthcare Director received a nursing degree from an accredited nursing program, college or university. It is required that the Health and Wellness Director holds a current CPR certification.

B. EXPERIENCE

It is required that the Health and Wellness Director has three years’ experience in long-term care and/or in an assisted living community, with a proven success in a supervisory position, competence in meeting performance standards related, with at lease two years experience implementing total resident care and care planning. It is preferred that the Health and Wellness Director has two years experience supervising others in a hospital, long term care facility or other heath care institution.

C. SKILLS REQUIRED

1. Problem Solving : Identifies and resolves problems in a timely manner, gathering and analyzing information to develop alternative solutions both alone and with groups.

2. Analytical : Collects and researches data and synthesizes complex or diverse information.

3. Customer Service : Manages difficult or emotional resident, family member, and employee situations, responding promptly to their request for service and assistance, while soliciting feedback to improve service ensuring that commitments are met.

4. Interpersonal : Focuses on solving conflict and not blaming. Maintains confidentiality. Listens to other without interrupting and keeps emotions under control. Remains open to others’ ideas and tries new things.

5. Oral Communication : Speaks clearly and persuasively in positive or negative situations. Listens carefully and gets clarification. Responds well to questions.

6. Team Work : Balances team and individual responsibilities, exhibiting objectivity and openness to others’ views. Contributes to building a positive team spirit.

7. Planning and Time Utilization : Consistently plans/coordinates work to achieve maximum productivity and efficient without sacrificing quality, accuracy and customer service. Meets deadlines in completing job assignments and special projects.

8. Computer Skills : Literate in Word and Excel, as well as in basic (Window) environment and downloading reports.

9. Written Skills : Writes clearly and informatively, edits work for spelling and grammar, present numerical data effectively and is able to read and interpret written information.

V. DUTIES AND RESPONSIBILITIES

The duties and responsibilities of the Health and Wellness Director include overall planning, organizing, developing and directing the overall operation of the Resident Services Department in accordance with current existing federal, state and local standards, as well as in accordance with the established policies and procedures at the Community, to maximize fulfilling the care-giving needs of residents who reside at the Community. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities. The duties also include providing direct care to residents in the assisted living community under the direction of the Executive Director. The Health and Wellness Director will comply with the rules and regulations governing assisted living communities in your state. Such care will be performed timely and accurately in accordance with federal, state, and local regulations and current acceptable policies, procedures and principles relating to the operation of the Community.

VI. FUNCTIONS OF THE JOB

A. ESSENTIAL

The following job functions have been determined to be essential to the position. Management reserves the right to modify this list and other functions as deemed necessary.

1. Plan, develop, organize, implement, evaluate and direct the Resident Services Department, as well as related programs and activities, in compliance with rules and regulations governing assisted living communities, employers and in accordance with Community policy. These responsibilities include the following:

a. Licensed staff

b. Staffing

c. Print outs of physicians’ orders

d. Physician visits

e. Recertifications (Personal Care Home Reports)

f. Medication reviews

g. Time schedules

h. In-services

i. Infection control

j. Utilization review

k. Public relations

l. Consultant services

m. Other tasks as required

2. Determine the staffing needs of the Resident Services Department; recommend number of employees needed and assist with the recruitment and hiring of staff.

3. Facilitate the coordination of services and other departments to maintain quality care for residents and offer equal opportunities for employees.

4. Update job descriptions in the Resident Services Department to comply with the mandates of the Americans with Disabilities Act.

5. Conduct employee performance evaluations, counsel and monitor tardiness, absenteeism and disciplinary situations to assure quality care for residents and equal opportunities for all employees of the Resident Services Department.

6. Solicit, review, monitor, intervene and report complaints and grievances made by residents, families, visiting individuals, agencies, etc.

7. Organize, manage, review, monitor, authorize and administer care functions for residents within the Community

8. Prepare reports and recommendations for the Executive Director regarding the operation of the Resident Services Department.

9. Recognize and respond to changes in residents’ conditions and document observations, interventions and outcomes.

10. Perform emergency procedures such as Cardiopulmonary Resuscitation (CPR).

11. Recognize, intervene and report accidents and incidents timely.

12. Arrange for and oversee the move-in, transferring and move-outs of residents.
Develop, maintain and periodically update written policies and procedures that govern the day-to-day functions of the department.

13. Participate in surveys made by authorized government agencies.

14. Participate in various committees of the Community, such as care plans, infection control, pharmacy, budget, quality assessment and assurance, etc., and those assigned by the Executive Director.

15. Oversee and approve the scheduling of personnel as well as the daily assignments of individuals working in the Resident Services Department.

16. Make routine rounds and authorize or conduct tours with others such as the Executive Director, physicians, Community staff, government representatives, visitors and others.

17. Monitor and review skin care and breakdown; report and intervene as appropriate to reduce or eliminate problems.

18. Monitor the workplace for possible health and safety hazards and assist in the development and conduction of routine health, safety and back care training programs to prevent worker injuries.

19. Review and revise care plans on a regular basis within the guidelines of state and federal regulations and Community.

20. Assist administration in conducting disability management programs to reduce worker injuries and track departmental accountability; follow-up with routine personal contact of injured workers and offer reasonable accommodations for early return to work programs.

21. Assist with the planning, development and conducting of in-service education for staff on related nursing service function.

22. Serve on ADA committee to establish and maintain disability management guidelines, provide reasonable accommodations of applicants and employees with disabilities and assure compliance with the Americans with Disabilities Act.

23. Prepare or assist in the preparation and implementation of the Resident Services Department budget and submit recommendations.

24. Maintain privacy and confidentiality of records, conditions, and other information relating to residents, employees and Community.

25. Develop and authorize the development of established universal precautions and isolation procedures, and review and monitor compliance by staff.

26. Notify supervisor of pending absence or tardiness within the time frame described in the personnel handbook.

27. Establish and encourage an atmosphere of optimism, warmth and interest in residents’ personal and health care needs.

28. Meet with personnel as scheduled to assist in identifying and correcting problems and/or the improvement of services.

29. Attend and participate in orientation programs, on-going training and educational classes.

30. Delegate authority as necessary.

31. Follow established smoking regulations and report violations.

32. Perform other related duties as assigned by the Executive Director.

B. OTHER

In Addition to the essential job functions described above, the following job functions are important to the proper fulfillment of the duties:

1. Audit documentation for errors or inconsistencies and make necessary corrections or document reasons for corrections not made.

2. Oversee records of new employees to assure compliance with regulations.

3. Complete remainder of medical forms, reports, evaluations, studies, charting, etc.

4. Review and determine validity of licensed and/or certified personnel for meeting the requirements of state and/or federal requirements.

5. Assist the Executive Director and others in developing, implementing and updating written procedures for discharge planning.

6. Inventory, identify and monitor the storage of equipment, supplies, etc.

7. Develop and implement a nursing services organizational structure.

8. Maintain a reference library of written materials to assist the Resident Services Department in meeting residents’ needs, complying with state and federal regulations and mandates of the Americans with Disabilities Act.

VI. EQUIPMENT, MATERIALS, MACHINES AND/OR TOOLS USED

The following is a list of the principal equipment, materials, machines, tools, etc., used by the employee.

Reports and Forms Computer Copy Machine

Printer Reference Books/Materials Telephone/Fax

Medical Charts Calculator State Guidelines

Nursing Assessment Supplies Miscellaneous Supplies

VIII . PHYSICAL STRENGTH REQUIRED

Frequent body movements include, lifting, moving, transferring, bending (static forward bending), stooping/squatting and reaching. Able to do heavy lifting, pushing, pulling and/or carrying of objects weighing up to 25 pounds unassisted with twisting and turning or trunk. Ability to stand and walk for prolonged periods of time.

IX. ENVIRONMENTAL CONDITIONS

Because the essential functions of the job may require general involvement in a health care facility, including but not limited to exposure to AIDS, HIV and Hepatitis B viruses involving Risk Classification Categories 2 and 3, environmental and safety conditions will fluctuate. To be qualified for the position, a person will have the ability to work in this type of environment without posing a direct threat to self or others.