Ice cream crew team lead

Lead the Sweetest Team in Town!

Ice Cream Crew Team Lead – Cold Stone Creamery, Lawrenceville, GA

Are you passionate about creating smiles, leading a team, and serving up the most delicious ice cream in town? At Cold Stone Creamery in Lawrenceville, GA , we’re looking for a motivated and enthusiastic Ice Cream Crew Team Lead to guide our crew and ensure every customer leaves with a happy heart (and a full cone!).

What You’ll Do

As our Ice Cream Crew Team Lead, you’ll play a key role in delivering the ultimate Cold Stone experience. Your responsibilities will include:

- Leading the team during busy hours : Motivate and guide the crew to work together efficiently and provide top-notch customer service.

- Creating a fun atmosphere : Set the tone for a positive and welcoming environment for both customers and team members.

- Overseeing operations : M aintaining cleanliness standards, a ssist with closing duties, inventory management of ice creams, waffles, mix ins, cakes, cupcakes.

- ️ Problem-solving on the go : Handle customer inquiries and resolve any issues with a smile.

- Supporting the management : Help with training new team members, and ensuring smooth day-to-day operations.

What We’re Looking For

To be successful in this role, you’ll need:

- ✅ At least 1 year of experience in a leadership or supervisory role (bonus points if it’s in food service or retail!).

- ✅ Strong communication and organizational skills to keep the team running smoothly.

- ✅ A customer-first mindset and a passion for creating memorable experiences.

- ✅ A positive attitude and the ability to stay cool under pressure (pun intended!).

Why Join Us?

While we don’t offer additional benefits, we do promise a fun, fast-paced work environment where you’ll get to be part of a team that brings joy to the community every day. Plus, who doesn’t love working around ice cream?!

Our Culture

At Cold Stone Creamery, we believe in creating a workplace where everyone feels valued and supported. We’re all about teamwork, positivity, and, of course, making life a little sweeter for our customers and crew alike.

Ready to Lead the Scoop Squad?

If you’re excited to take on this leadership role and bring your energy, experience, and love for ice cream to Cold Stone Creamery, we’d love to hear from you! Apply today and let’s make every day a little more delicious.

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