Booking & Reservations Specialist
Job Title: Booking & Reservations Specialist
Location: United States, United Kingdom, Australia, New Zealand, Mexico, Caribbean islands, or Europe
Job Type: Full-time / Remote
Job Description:
Join Xperience Xscape Travels as a Booking & Reservations Specialist !
We are expanding our team and seeking motivated individuals who are coachable and ready to learn. No prior experience needed — we offer full training to help you succeed. You will be responsible for helping customers book their travel experiences, handling inquiries, and ensuring all bookings go smoothly.
Responsibilities:
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Assist customers in booking travel arrangements (flights, hotels, tours, etc.)
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Answer inquiries via phone, chat, or email
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Provide exceptional customer service and resolve issues promptly
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Process reservations and confirm travel details
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Ensure accurate record-keeping of bookings
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Work within set guidelines to meet customer satisfaction targets
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Follow company processes for payment and cancellation policies
Requirements:
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Must be coachable and eager to learn
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No previous experience necessary — full training provided
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Must be located in United States, United Kingdom, Australia, New Zealand, Mexico, Caribbean islands, or Europe
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Strong communication skills
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Ability to work independently in a remote environment
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Basic computer skills
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Flexible hours and strong time management skills
What We Offer:
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Full training provided
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100% remote work
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Flexible schedule
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Competitive compensation
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Growth opportunities within the company
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