Supervisor

Join St. Francis–Emory Healthcare, a 376-bed community-connected hospital in Columbus, GA, that blends cutting-edge care with hometown purpose. As part of the ScionHealth network, St. Francis has been recognized and awarded multiple high-performing honors by U.S. News & World Report, and received multiple disease-specific certifications from the Joint Commission, and was a rated Top Large Hospital in Georgia. St. Francis also delivers advanced heart, orthopedic, and women’s care services. At St. Francis, you will experience a culture of excellence where your work directly shapes the health of our community.

Job Summary

The Physician Practice Supervisor is responsible for overseeing clinic operations, staff supervision, and coordination of patient care services to ensure effective workflow and optimal patient experience. The role involves managing staffing, scheduling, regulatory compliance, and operational processes to align with the clinic’s goals and organizational standards.

Essential Functions

• Supervise assigned staff, including hiring, training, performance evaluation, and development.
• Oversee clinic operations to ensure effective patient care and workflow management.
• Manage master schedules, real-time schedule adjustments, and staff assignments to meet operational demands.
• Monitor and address budget variances, recommend improvements, and manage resources effectively.
• Ensure regulatory compliance and adherence to clinic policies and procedures.
• Provide operational support with clinical processes, policies, procedures, and budget management.
• Serve as the first point of contact for problem-solving related to staff or patient concerns.
• Coordinate and support process improvement initiatives and projects.
• Maintain strong working relationships with department staff, providers, and leadership.

Knowledge/Skills/Abilities/Expectations

• Excellent leadership and organizational skills.
• Strong communication and interpersonal abilities.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle confidential information professionally and adhere to HIPAA guidelines.
• Knowledge of clinic operations, scheduling systems, and regulatory compliance standards.

Education

• High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role and Associate’s Degree in related field (Preferred)

Licenses/Certification

• None Specified

Experience

• 2+ years experience in a healthcare setting (Required) and prior experience in a supervisory role (Preferred) and prior experience using Microsoft Office applications, including Word, Excel, and Outlook (Required)