CME Connections Coordinator-IC3

Aspire Behavioral Health & Developmental Disabilities Services Job Description A. ORGANIZATIONAL RELATIONSHIPS Position Title: CME Connection Coordinator Position Number: Date: Employee: Work Unit: AACSB Administration County: Youth and Young Adult Services Immediate Supervisor's Title: IC3 Coordinator List positions supervised through immediate contact: None B. QUALIFICATIONS: Ability to handle multiple tasks at once. Ability to follow up on issues, problems or request when appropriate. Ability to pay attention to details. Ability to prioritize workload. Ability to process information in compliance with agency rules, regulations, policies, and procedures. Skills in customer service. Ability to communicate with people at all levels of the agency department. Skills in organization. Skills in operating agency specific software programs. Good writing skills. Knowledge of current industry specific developments in assigned areas. Skilled in interpersonal communication. Knowledge of departmental goals and missions. Ability to work without supervision. Entry qualifications include an Associate degree AND two years of related work experience OR Bachelor degree in any related area OR four years related experience in the area of assignment OR one year of experience at the lower level or at equivalent position. (Physical) No lifting of more than 20 pounds. C. EQUIPMENT THAT REQUIRES SAFE AND EFFECTIVE USE: (Include emergency equipment, treatment equipment and high risk equipment) D. BLOODBORNE PATHOGEN CATEGORY (check one) ____Employee routinely performs tasks that involve exposure to blood or other potentially infectious material as part of their assigned duties (Category I). ____Employee performs assigned tasks which does not involve exposure to blood or other potentially infectious matter, BUT employment may require performing unplanned category I tasks (Category II). X Employee performs assigned tasks which involve no exposure to blood or other potentially infectious material AND performance of category I tasks are not a condition of employment (Category Ill). E. MANDATORY TRAINING CATEGORY (Check One) ____Administrative _____ ____Direct Care _____ ____Medical ALBANY AREA CSB Job Description Page 2 Position Title: Administrative Operations Coordinator 2-GST022 Position Number: F. PERFORMANCE IMPROVEMENT The Albany Area Community Service Board goal is to continually improve the delivery of service by improvement of consumer outcomes and satisfaction. All employees have a role in performance improvement and are expected to interact collaboratively with co-workers, and other contacts to provide consistent, high-quality, consumer focused services. G. ASSIGNED DUTIES Performs complex processing, transactions or other technical level duties for a function or program area. Researches and resolves related issues, and provides documentation, reporting, customer support and program analysis. May serve as a lead worker. Duties Include: Facilitate scheduling of Post Crisis DC appointments Correspond with Office of Deaf Services for appointments & translator as needed Complete Daily Services Not Authorized report one week in advance of current date Monitor and track authorizations for IC3 program, complete authorizations as needed Mainitain 96% or above of authorizations approval at all times Coordinate verification of insurance for scheduled appointments three days in advance of current date Collect co-pays and deductible amounts and complete cash sheet & send to billing office Attend monthly outpatient staff meeting to disseminate information to clerical staff Complete complex processing of documents and/or transactions for assigned organizational unit. Provide technical assistance to customers and staff. Coordinate routine administrative functions for the agency/office. May assist in the operation, management, and planning of the clerical unit. Perform job responsibilities with minimal supervision. Serves as job expert or organization resource in assigned areas. NOTE: This position will answer directly to the IC3 Coordinator