Center Operations Manager

Families are at the heart of our work, and we take care of the people who make all the difference. Butterfly Effects is committed to making a socially meaningful change in the lives of children and families affected by Autism.

We are searching for a highly organized professional with a positive disposition to manage the operations of our ABA Center. The ideal candidate will have experience managing full and part-time employees including time and attendance management. The Center Operations Manager will become a key member of center leadership team working with our Center or Regional Directors to manage all aspects of the center operations and its staff. This job represents a tremendous opportunity performing socially significant work with an established leader in the Autism treatment industry.

Butterfly Effects will train this professional on health-care issues related to Autism and medical service authorizations.  

Responsibilities:

• Direct daily operation of the Center by supervising administrative and support team members and contractors, and programmatic supervision of clinical staff under the direction of our Center or Regional Directors.
• Manage and report on team performance to increase the enrollment of children at the center.
• Be the Center HR liaison providing oversight of HR policies and employee relations issues.
• Liaison with the Professional Development team to ensure timely training of technicians for the center.
• Help manage client behavior in a positive manner ensuring families follow up on commitments, engage in the therapy process, and communicate with team members helping their child.
• Oversee daily staffing for clients and staff.
• Manage the organization of client drop-off and pick-up. Organizing staff to safely transport clients to supervised locations.
• Oversee the administrative hours of each center and create weekly compliance reporting.
• Cover client oversight for staff breaks and absences as needed.
• After completion of RBT certification, provide direct services for clients and/or Lead Technician oversight as needed.
• Follow through on non-clinical responsibilities and policies.
• Manage center operations including supplies, cleanliness, scheduling of facilities, safety of the environment, appearance of the Center, and any other operational issues that arise.
• Must have a daily presence at the center (not a remote position).

  Qualifications:

• Bachelor's Degree or higher
• 2+ years of progressive leadership experience.
• Direct ABA experience as a Lead Technician and/or working towards a BCBA certification beneficial but not required
• Demonstrated success in leading operations processes, building and expanding team operations, facilities management, and management of vendors.
• Willingness to attain the Registered Behavior Technician certification within 90 days of start
• Ability and willingness to work with a diverse workforce balancing individual and business needs.
• Must have well developed professional and social interaction skills.
• Dedicated to building a positive and productive work culture

Who are we?

Butterfly Effects has served more than 10,000 families since our inception in 2005. We have a long history of improving the lives of children and families affected by autism spectrum disorder through our family-centric applied behavior analysis (ABA) approach. Our mission is to deliver ABA treatment in partnership with families affected by autism to foster a more joyous life.

Our butterfly logo was chosen as a symbol of love, rebirth, and metamorphosis. Together, the name and logo represent our common purpose and deep commitment to helping families create lasting change through individualized ABA therapy.

For more information, please visit .

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