Automotive Service Lane Manager
Overall Summary
Dealership Support Staff
Education
High School
Experience
1-3 years
Additional Information
The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, McLaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida)What we offer:>Medical, Dental, Vision Insurance
>401k
>Paid Vacations
>Holiday lunches/grill outs
Responsibilities - Service Lane Manager:
>Train, motivate, manage and monitor performance of service department staff
>Provide technical assistance to employees as needed
>Quality check completed jobs before leaving the facility
>Report any shop equipment that requires maintenance or repair
>Monitor and improve customer satisfaction scores and review with Service Advisors
>Teach and train ways to help achieve and maintain manufacturers requirements
>Ensure customer complaints, etc. are dealt with fairly and quickly
>Meet with upper management to review goals, and relay pertinent information to Service Advisors
>Closely follow and monitor department processes and situations that may require Service Manager or Director involvement
>Maintain a consistent and predictable lane flow with Advisors and porters
>Ensure service department employees follow safety policies
>Weekly "huddles" with advisors and porters to quickly assess department needs
Qualifications/Requirements - Service Lane Manager:
>Advisor / Manager experience is required
>At least 3 years of experience is preferred
>Excellent communication, leadership and customer service skills.
>A positive attitude, good work ethic and top problem-solving skills
>Ability to operate the department at a profit according to dealership guidelines.
>Valid driver's license and good driving record
>High school diploma or equivalent
>Applicants must pass pre-employment testing to include background checks, MVR, and drug screen.
Employment Position: Full Time
Salary: $85,000.00 - $105,000.00 Yearly
Salary is not negotiable.
Zip Code: 30144
Recommended Jobs
Lead Medical Lab Scientist - Blood Bank
Overview: Sign-on Bonus Available Responsibilities: Schedule: Monday-Friday 6:00 a.m. - 2:30 p.m., with rotating holidays RESPONSIBLE FOR: Under the direction of laboratory management, is re…
Marketing Intern
SUMMARY The Marketing Intern will collaborate with our marketing department to deliver high-quality visual assets that strengthen brand positioning and support integrated marketing initiatives. Th…
Client Accounting Services Supervisor
CAS Supervisor/Manager As an Accounting Supervisor at HLB Gross Collins, you will play a crucial role in overseeing the day-to-day accounting operations and ensuring accuracy and compliance with re…
Travel Customer Service
About Kim Luxe Travel At Kim Luxe Travel, we specialize in creating customized, luxury, and budget-friendly travel experiences for clients around the world. We’re passionate about helping trav…
Seasonal Part Time Sales Help
For California-based roles: Annual pay ranges may fall between $33,280 - $68,640 . You may also be offered a bonus, and other benefits. EEO Statement: Hat World, Inc., Lids Holdings, Inc., dba …
NEWS REPORTER
Job Title: News Reporter Job Summary: The Marietta Daily Journal is seeking an energetic and versatile News Reporter. This full-time position is ideal for a strong storyteller who excels in tradit…
Business Development and Sales Manager - Atlanta, GA
Stadler Signaling is at the forefront of innovation in the rail industry. As part of the Stadler Group, we are committed to the safety, reliability, and efficiency of rail systems worldwide through in…
Overnight Clean and Stock Team Member
Description We are seeking a reliable Overnight Cleaning & Stocking Team Member to maintain cleanliness and ensure all supplies are fully stocked for the next business day. This role is ideal for …
Territory Manager
Title : Territory Manager- Dental Company : Dental Medical Device Company, a renowned global brand, experiencing rapid expansion across more than 30 countries. They specialize in innovative so…