Dispatch Supervisor
Company Overview
LOOKING FOR A CAREER WITH A WELL-ESTABLISHED COMPANY
Job Summary
A well-established Limousine Service based in the Northeast Atlanta area seeks a Dispatch Department Supervisor in a fast-paced environment, with a minimum of 3 years supervisory experience.
Responsibilities and Duties
- Oversee the operation of our Dispatch Office at Atlantic Limousine and Transportation
- Ensure the Dispatcher are following company protocol in assigning Chauffeurs to jobs following company protocol and ensuring on-time pick-up of our customers
- Coach Dispatchers on better customer service skill, company protocol, and cross selling.
- Review reservations to ensure completeness, so no service issues arise downstream after the job has been dispatched
- This is a ‘working’ position any you will be expected to assist in dispatching during the peak times.
Qualifications and Skills :
- Excellent oral and written communication skills.
- Ability to manage people
- Computer literate. Must type a minimum of 25wpm
- Ability to quickly learn reservation software
- Ability to handle multiple tasks.
- Ability to work as a team player.
- Previous limousine or transportation service or similar (Courier, Transportation, Travel Agency, Hotel, etc.) experience a plus.
Benefits and Perks
- After 90 day probationary period
- Full Health insurance with eye care, dental and life insurance
- paid holidays and paid time off.
- 401k,
- discounted services
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