Lead Medical Records Paralegal

At GMKE, we know that great talent is the key to achieving the best outcomes for our clients and customers. For the last 18 years, our talented attorneys have built a distinguished reputation as unyielding advocates to insureds facing litigation and trusted partners to insurance companies seeking to responsibly manage liabilities.
Are you the right applicant for this opportunity Find out by reading through the role overview below.

We’ve done this by putting our mission at the center of everything we do, living our values, and taking a real approach to every case – resulting in consistently excellent outcomes in the courtroom.

Who We Are

Groth, Makarenko, Kaiser & Eidex is a premier civil defense firm in the Southeast building the future of insurance defense to ensure the best outcome for every carrier and every insured, in every case.

Our values – sincerely diligent, honorably competitive, accountable, client serving, and united in collaboration – shape the way we approach each case and every relationship, acting as our guiding light in all that we do. GMKE is more than just a firm; it’s a community of diverse, growth-minded people, each drawn to our dynamic environment and mission, as we expand our reach throughout the Southeast.

About The Role

As a Lead Medical Records Paralegal at GMKE, you will supervise a team of 8 paralegals managing workflow and serve as point of contact between staff and Human Resources. You are the backbone of every case, ensuring that attorneys have the critical records, summaries, and documentation needed to build a strong legal defense. As an owner of case development, you will be responsible for requesting, tracking, summarizing, and organizing medical records, insurance files, and other key documents. With a keen eye for detail and an analytical mindset, you will uncover key medical information, highlight discrepancies, and prepare chronologies that provide attorneys with clear, concise insights—work that shapes the foundation of each case and allows us to defend our clients to the fullest extent.

Responsibilities

• Serve as point of contact for employee relations, training, recruitment, reviews and disciplinary action when necessary
• Oversee work product quality of team and coach members
• Review attorneys' calendars weekly to identify upcoming depositions, mediations, and trials and ensure files are prepared
• Request variety of documents including medical, insurance, pharmacy, and other health-related non-party records
• Monitor non-party request timelines closely and follow up as needed to ensure timely receipt of documents
• Draft and file court documents, including Certificates of Service and Motions to Compel
• Summarize medical records and identify key details such as accident descriptions, injuries, pre-existing conditions, and inconsistencies
• Prepare medical timelines to provide attorneys a clear picture of treatment history
• Secure and coordinate medical expert witnesses by confirming authority with claims representatives, conducting conflict checks, and completing accompanying administrative tasks
• Communicate key findings to attorneys and adjust records requests based on new information
• Process invoices according to firm and carrier standards
• Update and maintain case management system with received records, invoices, and notes
• Organize certifications, imaging discs, and flash drives for use in trial preparation and expert reviews
• Ensure compliance with HIPAA regulations and firm policies for the handling of sensitive records
• Coordinate with opposing counsel regarding non-party records and shared document requests
• Meet a billable requirement of 30 hours per week or 1,550 annually

Qualifications

• Bachelor's degree or equivalent work experience
• Team management experience (preferred)
• Experience in a legal environment with exposure to non-party records preferred; plaintiff-side legal experience highly preferred
• Ability to quickly learn complex processes and terminology
• Naturally inquisitive with a strong sense of curiosity
• Exceptional attention to detail and organizational skills
• Excellent communication skills and professionalism for interacting with attorneys, providers, and external parties
• Resourcefulness and strong problem-solving ability
• Able to work efficiently in a fast-paced environment with shifting priorities

Diversity At GMKE

GMKE is committed to providing equal employment opportunities to all applicants and employees, fully complying with state, federal, and local laws that prohibit discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability, or any other status protected by applicable law. We strive to build a team that reflects the diversity of the communities and clients we serve, recognizing that varied perspectives and experiences enhance both our workplace and our approach to client needs. xrczosw and our approach to client needs.