Facilities Manager

Reports To: Executive Director
Status: Full-Time, Exempt
Compensation: $60- 65k per year

About HomeStretch, Inc.
HomeStretch provides supportive housing and comprehensive services to working homeless and housing-insecure families, helping them achieve long-term stability and self-reliance in the north Metro-Atlanta area. The organization focuses on providing safe, dignified housing within a trauma-informed environment while supporting families as they transition to permanent, stable housing.

Position Summary
The Facilities Manager oversees the maintenance, safety, and operational integrity of all buildings, grounds, and 37 residential units within the organization’s housing program. This role performs hands-on repairs and unit refurbishments in-house whenever feasible, helping to control costs while ensuring that residents have safe, clean, well-furnished, and dignified housing in a trauma-informed environment. The Facilities Manager works closely with the program team to prepare units for families entering the program and to support smooth transitions in and out of housing.

Key Responsibilities
• Perform hands-on repairs and preventative maintenance in electrical, plumbing, HVAC, carpentry, drywall, painting, and general construction, keeping as many repairs in-house as safely possible to reduce expenses.
• Manage unit turnovers for 37 units, including inspection, repair, painting, cleaning, renovations, and coordination of move-in readiness for new residents.
• Manage furnishings and household items for each unit, including tracking inventory, coordinating delivery, placement, and removal, and ensuring units are appropriately furnished for incoming families.
• During the unit turnover process, ensure that all furniture, appliances, and household items are present, safe, functional, and aligned with program standards for dignity, safety, and comfort.
• Implement and maintain proactive maintenance strategies and schedules to minimize emergency repairs and extend the life of building systems, structures, and equipment.
• Maintain an organized work order system to receive, prioritize, track, and complete all maintenance requests in a timely and documented manner.
• Inspect and maintain building interiors, exteriors, and grounds to ensure safety, code compliance, cleanliness, and positive appearance for residents, staff, and visitors.
• Coordinate and supervise the work of contractors, vendors, and volunteers, ensuring quality, cost-effectiveness, and adherence to safety and program standards.
• Manage inventory of tools, equipment, parts, and supplies, and make cost conscious purchasing recommendations within approved budgets.
• Work closely with the program team to plan and prepare units for families entering the program, aligning move-in timelines, specific household needs, and unit set-up with case managers and other staff.
• Attend regular staff meetings and collaborate with program leadership to anticipate upcoming unit needs, address maintenance trends, and support smooth participant transitions.
• Ensure compliance with all relevant building, fire, health, environmental, and housing codes and regulations, including required inspections and documentation.
• Respond promptly to maintenance emergencies and urgent issues as they arise and serve as the on-call contact for all maintenance issues, including evenings, weekends, and holidays.
• Participate in trauma-informed care training and apply trauma-informed practices when interacting with residents who may have experienced homelessness, violence, or other significant stressors.

Qualifications
• 3–5 years of experience in facilities, property maintenance, project management or building operations, preferably in residential or nonprofit housing settings.
• Demonstrated repair skills in electrical, plumbing, HVAC maintenance, carpentry, painting, drywall repair, and basic appliance diagnostics and restoration.
• Ability to independently assess problems, propose solutions, and complete repairs efficiently and safely, with a focus on keeping repairs in-house when feasible.
• Strong organizational and time-management skills, with the ability to balance scheduled maintenance, unit turnovers, inventory management, and urgent repairs.
• Experience coordinating or supervising volunteers and working with outside contractors or vendors.
• Willingness and ability to work some evenings and weekends and to serve as the primary on-call contact for all maintenance issues.
• Commitment to trauma-informed, respectful engagement with residents and staff and willingness to complete ongoing training in this area.
• Valid driver’s license, acceptable driving record, and reliable transportation as required for site and supply runs.

Work Environment and Schedule
• Primary work location is HomeStretch properties and facilities in Roswell, GA and surrounding areas.
• Role requires on-site work, regular travel between units, and the ability to respond to after-hours emergencies.
• Some evenings, weekends, and holiday on-call duties are required.

Compensation and Employment
• Annual salary of $60 - 65k; commensurate with experience.
• Eligibility for HomeStretch’s employee benefits program in accordance with organizational policies (to be detailed in the offer and employee handbook).

Equal Opportunity Employer
HomeStretch is an equal opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, color, religion, creed, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. HomeStretch is committed to providing reasonable accommodations to qualified individuals with disabilities in all aspects of employment, including the application process, consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws. Employment may be contingent upon the successful completion of reference checks, background checks, and verification of eligibility to work in the United States, as required by law.