Senior Claim Specialist
- Complete onsite inspection of properties to include investigating facts, evaluating damages and writing estimates
- Effectively evaluate contract language and identify coverage issues
- Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis
- Maintain an active file diary to more file toward resolution
- Recognize and pursue recovery
- Adhere to all statutory and regulatory fair claims practices
- Recognize and identify potential fraudulent claims
- Effectively control the use, work product, and expenses of outside vendors
- Effectively evaluate claim facts and negotiate claim settlements
- Develop and maintain strong business relationships with internal and external customers
- Successfully contribute to the development and delivery of the team's goals, objectives and results
- Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs.
- Establish and maintain rapport with business partners including insureds, agents, and underwriters
- Provide excellent customer service skills to a diverse client base that results in more than satisfied clients.
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