Branch Manager

Branch Manager Job Overview

At Courtesy Finance, a Branch Manager helps customers by providing them access to affordable financing that comes with fast, friendly service. As a Branch Manager, you will have the opportunity to help people every day. A Branch Manager is expected to take ownership of their assigned branch and be responsible for all aspects of its performance

A Branch Manager’s daily activities and duties include:

• Building relationships with customers, local business and others in the local community.
• Completing loan applications and explaining loan contracts/terms.
• Delivering excellent customer service and working with customers to help find solutions to their problems.
• Working with customers to collect past due balances.
• Managing employees and ensuring that everyone works as a team to accomplish goals.

You will have the opportunity to develop valuable skills that can be used across a variety of financial services careers. Courtesy Finance offers all employees health, vision, dental, disability, and life insurance. Additional benefits offered to employees include 401K, paid time off, overtime pay, and a variety of incentive & bonus programs.

Branch Manager Qualifications

All applicants must have the following qualifications:

• Willingness to work hard, take direction, provide excellent customer service, be compliant with all rules & regulations, and act with integrity.
• Goal Oriented.
• Reliable attendance.
• Attention to detail.
• Basic math skills and a comfort with numbers.
• High School degree or equivalent. College coursework or degree a plus.
• At least 2 years of customer service experience.
• At least 2 years of experience in 1 or more of the following areas (more than two is a plus):
  • Installment lending, vehicle financing or similar consumer lending field.
  • Consumer debt collections.
  • Retail/consumer facing business.
  • Sales (such as retail sales, positions with sales goals, commission sales, account executive, etc.)
• Experience leading a team and managing other employees.
• Computer skills including but not limited to Microsoft Word, Excel, and Outlook. Ability to learn new software.

About Courtesy Finance

Courtesy Finance is a local consumer finance company. We use the fact that we are a smaller, local company to be flexible and create a team atmosphere where everyone works together to provide our customers with a great experience.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.