Customer Service Specialist

360 Talent
Marietta, GA

Job Description

Job Description

Customer Service Representative (Contract-to-Hire)

Onsite Marietta, GA

Why Join Us?

Are you passionate about helping people and solving problems? At our client, were looking for a customer-first teammate whos eager to grow with us. This is a 3-month contract-to-hire opportunity a chance to show your skills, learn the business, and move into a permanent role with a team that values collaboration and career development.

What Youll Do

As our Customer Service Representative, youll be the friendly voice and problem-solver for our customers across phone, email, and chat. Every day is differentyoull help customers with orders, answer product questions, and work alongside our sales and operations teams to make sure every experience is a great one.

  • Respond quickly and professionally to customer inquiries and order statuses
  • Troubleshoot and resolve product or order issues
  • Share product knowledge to guide customer decisions
  • Keep accurate notes in our ERP system
  • Collaborate with sales, fulfillment, and operations teams to deliver results

What Were Looking For

  • 13 years of customer service experience (call center, retail, or e-commerce is a plus)
  • Strong communication skillsyoure clear, empathetic, and customer-focused
  • Comfortable with Microsoft Office and CRM systems
  • Ability to multitask and stay organized in a fast-paced environment

Bonus points for:

B2B experience, bilingual skills (Spanish/English), or familiarity with ERP order management tools

Whats In It for You

Hands-on experience with a growing company

Supportive team culture that values your input

Opportunity to transition to a full-time permanent role after 3 months

Next Steps

  • Apply now and share your resume.
  • Well be in touch quickly to schedule a first conversation.
  • Show us your skills during the contract periodand potentially grow into a new permanent spot on our team!
Posted 2025-08-22

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