Field Sales Lead

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

What You’ll Do

The Field Sales Supervisor is a dynamic and results-driven leader responsible for managing and developing a team of Field Sales Representatives within a designated geographic area. This role focuses on driving sales growth by actively acquiring new customers, fostering a positive customer experience, and ensuring team members consistently achieve and exceed sales targets. The Field Sales Supervisor will work primarily outdoors, engaging directly with potential customers in various environments and weather conditions.

Responsibilities:

• Team Leadership & Management:
• Recruit, train, mentor, and motivate a high-performing team of Field Sales Representatives.
• Conduct regular team meetings, one-on-one coaching sessions, and performance reviews.
• Monitor and manage team performance, providing constructive feedback and implementing corrective actions as needed.
• Foster a positive and collaborative team environment.
• Sales Performance & Strategy:
• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Analyze sales data and market trends to identify opportunities for growth.
• Oversee the daily operations of the sales team, ensuring efficient lead generation and customer acquisition.
• Actively participate in field sales activities, demonstrating effective sales techniques and product knowledge.
• Customer Experience:
• Ensure the team provides exceptional customer service and builds strong customer relationships.
• Maintain a thorough understanding of SimpliSafe products and services to effectively address customer inquiries and provide accurate information.
• Monitor customer feedback and implement strategies to improve customer satisfaction.
• Field Operations:
• Manage sales territories and optimize team coverage.
• Work primarily outdoors in various weather conditions, engaging directly with potential customers.
• Ensure compliance with all company policies and procedures.
• Accurately record and report all sales activities.

What You’ll Bring:

• Proven track record of success in field sales and sales leadership.
• Strong leadership, coaching, and mentoring skills.
• Excellent communication, interpersonal, and presentation skills.
• Ability to work independently and as part of a team.
• Results-oriented with a strong work ethic.
• Ability to work effectively in a fast-paced, outdoor environment, including varying weather conditions.
• Knowledge of home security products and services preferred.
• Valid driver's license and reliable transportation.
• Proficient with CRM software and Google Docs.

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected].