Data Entry Clerk

We are looking for a sharp, fast-paced Inbound Customer Service Associate to join our team for the Friday through Sunday (5:00 AM – 5:30 PM) shift. In this role, you’ll be the voice of support for our truck drivers, handling everything from appointment updates and trailer coordination to real-time problem-solving via phone and chat. If you thrive in a fast-paced environment, possess top-notch communication skills, and enjoy a weekend-based schedule, we’d love to have you on board to ensure our drivers stay on the road and on schedule.

salary: $23 - $24 per hour
shift: Third
work hours: 5 AM - 5:30 PM
education: High School

Responsibilities

• Respond promptly and professionally to inbound calls, emails, and chat inquiries from truck drivers
• Provide accurate information regarding appointments, trailer services, and facility procedures
• Resolve driver issues or complaints with empathy and efficiency
• Scan documents, perform data entry, and update internal reports and systems
• Assist with trailer unload coordination and track trailer loads
• Collaborate with internal teams to improve service quality and operational efficiency
• Maintain up-to-date knowledge of company policies, procedures, and services

The essential functions of this role include:

• working weekends

Skills

• Clerical
• Customer Service
• Clerical Work
• Maintaining Records
• Following Instructions
• Order Fulfillment
• Data Entry
• Quality Assurance
• Quality Control
• Call Center
• Standing
• Time Management
• logistics

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.