Account Manager

Join a Team That's Changing Lives!

At Vericel we are pioneers in advanced therapies for sports medicine and severe burn care. Our mission is to develop and deliver innovative, life-changing treatments that help patients, improve their quality of life and restore their lives.

Account Manager Burn Care

The Account Manager Burn Care representative is responsible for driving the adoption of our Nexobrid and Epicel products. The selected individual's primary focus is to support case activity, educate on appropriate use, and drive account growth through business planning, territory management, and collaboration with internal teams. The Account Manager will cover Burn Care centers in the Southeast territory which consists of JMS Hospital in Augusta, Georgia, and all accounts in Florida: Miami, Kendall, Tampa, Blake, Shands and Orlando Regional.

Core Responsibilities

• Sales Execution & Business Development:
  • Develop and execute strategic territory business plan aligned to sales target and market potential.
  • Identify and prioritize high-impact accounts and key opportunities for growth.
  • Lead customer segmentation, targeting follow-ups to drive adoption.
  • Track performance metrics and adapt plans to exceed territory objectives
• Account Management & Market Access:
  • Navigate complex hospital procurement and formulary processes to secure product access.
  • Present to VAC and P&T committees.
  • Collaborate with field reimbursement and market access teams to create coverage opportunities.
  • Monitor inventory utilization to support consistent product availability.
• Customer & Clinical Engagement:
  • Serve as primary point of contact for burn centers including surgeons, nurses, and hospital administrators.
  • Deliver on-site clinical education and product in-servicing to ensure appropriate product use.
  • Develop and nurture clinical champions to drive sustained engagement.
• Cross Functional-Collaboration:
  • Partner with Burn Clinical Specialists to support education and case success.
  • Coordinate with Marketing, Medical Affairs, Market Access, and reimbursement teams to align on account strategy.
  • Share market insights, competitive intelligence, and customer feedback to inform broader strategy.
  • Work closely with Clinical Support, Medical Affairs, Market Access, and internal stakeholders to align on goals and ensure high-quality support for customers.

Qualifications

• Bachelor's degree required. Masters preferred.
• 3-5+ years of experience of hospital-based specialty healthcare products sales, ideally in burn or wound care.
• Must have a track record of exceeding sales goals in an OR environment.
• Strong knowledge of hospital systems, surgical procedures, and sterile field protocols.
• A professional approach that sees patient welfare as the highest priority, with a strong drive to connect our products and services with appropriate patients.
• Successful background in territory and complex account management with an assertive "hunter" approach.
• Understanding of medical reimbursement (billing, coding, coverage, and payment) in the healthcare system.
• Proven ability to develop and manage high-value accounts, build long-term customer relationships, and drive revenue growth.
• Ability to work independently, manage multiple priorities, and adapt in a dynamic environment.
• Must manage daily travel demands, including occasional overnights and weekend days.

Why Vericel?

• Cutting-Edge Science: Work with a leading regenerative medicine product that is transforming patient care.
• Career Growth: Be a part of a growing organization with opportunities to expand your impact.
• Collaborative Culture: Work alongside a team of dedicated professionals who are passionate about improving lives.
• Autonomy & Impact: Own your territory while having the resources and support to succeed.

This position includes commission-based compensation, with an expected target range from $130,000 to $175,000. The actual salary offered will be determined based on factors such as the candidate's qualifications, experience, and skills. Bonus, incentive pay, equity and benefits may be provided in addition to the base compensation listed above. In accordance with Massachusetts law, Vericel provides the pay range that it reasonably and in good faith expects to pay for a particular and specific employment position at the time of posting or offer. This range is subject to change based on business needs, market conditions, and individual qualifications. Employees and applicants may request the pay range for their position or for a position to which they are applying. Retaliation for making such a request is strictly prohibited.

EEO Statement: All applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, sexual orientation, gender identity, or protected veteran status and will receive consideration for employment and will not be discriminated against on the basis of disability. Vericel Corporation is an Equal Opportunity/Affirmative Action Employer. Vericel Corporation is VEVRAA federal contractor and desires priority referrals of protected veterans for job openings at all locations within the state.