Insurance Customer Service Representative
Job Description
Job Description
Are you looking for a role where you can truly make a difference and be part of a supportive team? The David Cochran Agency, operating as Mosaic Insurance, is seeking a bright and welcoming Insurance Customer Service Representative to join our vibrant office in Woodstock, Georgia. We believe that exceptional service starts with genuine connection, and we're committed to creating a positive experience for everyone who walks through our doors or calls us. As a key member of our team, you'll be the friendly voice and helpful hand that our clients rely on. You'll have the chance to build relationships, solve problems, and contribute directly to the success of our agency and the peace of mind of our policyholders. If you have a knack for communication, a positive outlook, and a desire to grow with a dedicated team, we can't wait to welcome you aboard!
BenefitsAnnual Base Salary + Commission
Career Growth Opportunities
Retirement Plan
Evenings Off
Mon-Fri Schedule
Work from Home
Hands on Training
Paid Time Off (PTO)
ResponsibilitiesServe as the first point of contact for client inquiries, providing friendly and efficient support.
Assist clients with policy questions, changes, and general inquiries with patience and clarity.
Help manage and organize client information within our systems.
Coordinate with agents and other team members to resolve client needs effectively.
Contribute to a positive and supportive office environment.
RequirementsPrevious customer service experience is a plus, but we're happy to train the right person.
Excellent communication skills, both written and verbal.
A positive attitude and a genuine desire to help others.
Comfort with learning new software and systems.
Ability to work collaboratively within a team.
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