Parts Counterperson

Job Description

Job Description

SONS KIA is looking for a Parts Counterperson for our busy wholesale and internet department. We treat each customer's needs with concern and have a loyal customer base. We are only looking for experienced dealer level applicants.

SONS KIA has achieved tremendous growth over the past few years. If you are ready to make a positive change in your life and you want to be considered for this exciting position, then apply immediately! All applications will be kept in strict confident

What We Offer:

• Employee & Family purchase program
• Medical and Dental Insurance
• 401(k)
• Paid Vacation
• A fair and safe family-run business environment

Responsibilities:

• Oversee the parts sales process from start to finish
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner
• Be able to read and understand the parts catalog when looking up parts
• Answers phone calls, providing price quotes and other information
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
• Provides high level service to internal and external customers.
• Pulls and fills orders from stock
• Maintain a weekly bin checks to ensure accuracy of stock
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receives payment from retail customers or obtains credit authorization
• Set up orders for daily shipment, delivery, or pick-up

Qualifications:

• Have a High School Diploma or equivalent
• Have experience with auto parts sales (preferred)
• Are able to work in a fast-paced work environment
• Have strong organizational and time management skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

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