Solution Consultant CRM

ServiceNow
Atlanta, GA

What you get to do in this role:

The Specialist Solution Consultantis a technical & business consultantwiththe advanced ability todevelop position andprovideindustry and product specificsolutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

  • Support product sales as the technical industry and domain expertof a client-facing sales teamthat pursues customers and prospects across one or multiple industry markets
  • Assist discovery workshops to determine customers challenges and give persona and value-based product demonstrations to align our solution with customer needs
  • Develop client partner relationships
  • Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
  • Provide feedback to product management to influence the product roadmap and strategy in support of your customers and changing market dynamics
  • Shareand learnbest practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
  • Stay current on competitive analysis and market differentiation
  • Support marketing events including executive briefings conferences user groups and trade shows

Qualifications :

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
  • 1 years of pre-sales solution consultingor sales engineeringexperience in Enterprise Applications 
  • Industry experience in any specific vertical including healthcare technology or telco is desirable Proficiency with the ServiceNow platform or technical expertise with other enterprise cloud software solutions
  • Experience working collaboratively with product management product marketing partnersand professional services a plus
  • Travelas necessary

 

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. 

Remote Work :

Yes

Employment Type :

Full-time

Posted 2025-11-22

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