Patient Account Rep. - Patient Accounting

Phoebe Putney Health System

Albany, GA

Job Summary
Processes and monitors billing and follow up of claims submitted for payment to insurance payors, governmental payors and state agencies.
Qualifications Education Requirements
High School Diploma or GED (Required)
Experience Requirements
2 - 3 years a structured business environment (Required)
2 - 3 years hospital, Physician office or insurance environment (Preferred)
Certifications And Licensures
Required Certifications Licensures: CPAR certification or must be obtained within two years of employment
General Requirements
Adheres to the hospital and departmental attendance and punctuality guidelines Performs all job responsibilities in alignment with the core values, mission and vision of the organization Performs other duties as required and completes all job functions as per departmental policies and procedures Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs) Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time. 25% Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For nonclinical areas, has attended training and demonstrates usage of age- specific customer service skills.
Working Conditions
General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels. May be required to change from one task to another of different nature without loss of efficiency or composure. Periods of high stress and fluctuating workloads may occur. May be scheduled as needed including overtime OSHA CATEGORY OSHA Category III - Employees will have no occupational exposures to hazards.
General Skills
Organizational Skills, Communication Skills, Interpersonal Skills, Customer Relations, Mathematical, Analytical, Grammar, Spelling, Reading Comprehend, Written Instructions, Follow Verbal Instructions, Basic Computer Skills, Microsoft Office Suite, General Clerical Skills
Physical Requirements
Have near normal hearing - Hear alarms, telephone, tape recorder, normal speaking voice Have near normal vision - Clarity of vision (both near and far), ability to distinguish colors, Have good - manual dexterity and eye-hand-foot coordination. Ability to perform - repetitive tasks and motion.
Physical Demands
Standing - Occasionally within shift (1-33%) Walking - Occasionally within shift (1-33%) Sitting - Continuously within shift (67-100%) Bending Stooping - Occasionally within shift (1-33%) Twist at waist - Occasionally within shift (1-33%) Pushing Pulling - Occasionally within shift (1-33%) Reaching above shoulder - Occasionally within shift (1-33%)

Posted 2025-09-06

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