Assistant Front Office Manager
- Maintain guest room inventory
- Coach and counsel employees to reflect Hyatt Service Standards and Procedures
- Ensure all operations and cash handling are done per policies and procedures
- Maintain excellent communication with the housekeeping department
- Analyze, investigate, and resolve guest complaints
- Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables
- 2 Years minimal Front Office Supervisor or current Assistant Manager Level experience preferred.
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal and written communication skills.
- Ability to work a flexible schedule including weekends, holidays.
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