Evening Veterinary Receptionist (3pm-12am)

Job Description

Job Description

About the Role:

Union City Veterinary Medical Center & Emergency Clinic is looking for a compassionate and organized Evening Veterinary Receptionist to join our dedicated team in Union City, GA. This is your chance to be the welcoming face of a fast-paced veterinary emergency clinic, making a real difference for pets and their families during critical moments. If you thrive in an evening environment and love animals, we want to hear from you!

Responsibilities:

• Greet and check in clients and their pets with warmth and professionalism during evening and emergency hours (3pm–12am)
• Answer multi-line phones, triage incoming calls, and direct urgent inquiries to appropriate veterinary staff
• Schedule appointments, manage patient records, and maintain accurate client information in practice management software
• Process payments, invoices, and end-of-shift financial transactions
• Communicate effectively with veterinarians and technicians to ensure smooth patient flow
• Assist with client education on post-visit care instructions and follow-up appointments
• Maintain a clean, organized, and welcoming front desk and lobby area

Requirements:

• Prior veterinary receptionist or veterinary clinic experience strongly preferred
• Availability to work evening shifts, 3pm–12am, including weekends and holidays
• Proficiency with veterinary practice management software (e.g., V-tech, Avimark, Cornerstone, or similar)
• Strong multitasking and communication skills in a high-volume, fast-paced environment
• Ability to remain calm and compassionate when handling emergency and emotionally sensitive situations
• Basic understanding of veterinary terminology and common animal care practices
• Reliable, punctual, and a true team player with a positive attitude

About Us:

Union City Veterinary Medical Center & Emergency Clinic is a trusted provider of both routine and emergency veterinary care serving the Union City, GA community and surrounding areas. Our clients rely on us around the clock because they know their beloved pets are in skilled, caring hands. Our team is passionate about animal welfare and committed to supporting one another in a collaborative, mission-driven workplace.