Regional Manager - Georgia

SUMMARY

Piedmont Beverage Company is a franchisee of 7 Brew, a rapidly growing drive-thru coffee company known for its energetic culture, fast-paced service, and commitment to creating memorable customer experiences. With development rights for over one hundred 7 Brew locations across North Carolina, South Carolina, and Georgia, Piedmont Beverage Company plays a key role in the brand’s regional expansion (). In June of 2025, WJ Partners, a private investment firm based in Spartanburg, SC, invested in Piedmont Beverage Company to support its growth and operational excellence ().

The Regional Manager is the leader responsible for performance, people development, and operational consistency across a group of stands. This role drives results by building strong Stand Managers, coaching future leaders, and ensuring every stand consistently delivers exceptional speed, quality, and a positive experience. The Regional Manager leads from the front, spending intentional time in the stands, building trust with teams, and turning performance data into clear action. This position reports directly to the Director of Operations.

RESPONSIBILITIES AND DUTIES

• Multi-Unit Leadership: Lead and support multiple-stand locations to deliver strong operational performance, profitability, and consistency with company standards.

• People and Culture leadership: Protect and model 7 Brew culture, mission, and values across all assigned stands through visible leadership, coaching, and accountability.

• People Development: Coach, teach, and develop Stand Managers, Shift Leads, and high-potential team members to build bench strength and succession plans.

• Performance Management: Review stand-level KPIs (sales, labor, throughput, service, quality, and retention), identify trends, and execute improvement plans.

• Guest Experience Execution: Ensure every stand delivers a fast, accurate, high-energy customer experience that reflects the 7 Brew brand.

• Labor and Throughput Optimization: Partner with leaders on scheduling, deployment, and labor decisions that balance efficiency with speed of service.

• Stand Readiness and Standards: Maintain excellence in cleanliness, equipment readiness, product execution, and operational routines across all assigned stands.

• Maintenance and Compliance Accountability: Hold teams accountable to maintenance processes, food safety standards, policies, and operational compliance requirements.

• Hiring and Talent Pipeline Support: Partner with recruiting and operations leadership to support hiring efforts, staffing plans, and leadership readiness for growth.

• New Stand Opening Support: Support NSOs and ramp periods by helping train, coach, and stabilize operations while reinforcing standards and culture.

• Cross-Functional Communication: Serve as a key communication bridge between stand teams and corporate support functions to ensure quick follow-through and alignment.

WORK SCHEDULE REQUIREMENTS

• This is a full-time position that requires regular in-person presence at assigned stand locations.

• Frequent local and regional travel up to 90% is required within North Carolina, South Carolina, and Georgia based on business needs.

• Schedule flexibility is required, including early mornings, evenings, weekends, and occasional holidays, to support stand operations and team development.

SKILLS AND QUALIFICATIONS

• 3+ years of multi-unit operations leadership experience in foodservice, retail, hospitality, or another high-volume, customer-facing environment preferred.

• Strong understanding of stand operations, including the ability to coach execution at the Brewista, Shift Lead, and Manager levels.

• Proven ability to build teams, develop leaders, and create accountability while maintaining a positive, people-first culture.

• Strong business acumen and comfort using operational and financial metrics to make decisions and improve performance.

• Excellent communication and relationship-building skills across frontline teams, peers, and executive leadership.

• Highly organized and able to manage multiple priorities in a fast-paced, growth-focused environment.

• Hands-on leadership style with a willingness to jump into operations and lead by example.

• Valid driver's license and reliable transportation required for travel between locations.