Customer Service Associate
Job Description
Job Description
We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and who can’t wait to get started!
Compensation:$42,500
Responsibilities:- Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
- Respond to customer inquiries, product and service questions, and customer complaints
- Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
- Ensure customer account information is up-to-date
- Interact with the sales lead to maintain and improve service and product knowledge
- Must have graduated high school, received a G.E.D. or equivalent
- Strong knowledge of customer interface and interaction
- Excellent active listening, interpersonal, and communication skills
Jason Templeton State Farm will strive daily to provide customer service above and beyond our customers' expectations. We create an ongoing and lasting relationship with our customers. We focus on Car Insurance, Home Insurance, Life Insurance, Business Insurance, Condo Insurance, Renters Insurance, Health Insurance, and more throughout the Carrollton, GA area. Our team will meet our customers' financial needs while at the same time helping our customers reach their goals and dreams. We are here to help you stay protected.
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