Market Manager

Job Description

Job Description

Position: Market Manager

Monogram Health is seeking a leader who will be responsible driving performance in their assigned market. The market performance manager will lead a team of nurse practitioners, registered nurses, social workers, and support team members to care for and improve health outcomes of an attributed patient panel. This individual will be accountable for the overall clinical and operational performance of their assigned market.

The market manager will be charged with achieving company metrics including but not limited to admissions, blood pressure and diabetes management, conservative pathways execution, dialysis starts, and staff productivity. The market performance manager will work closely with clinical and corporate leaders to ensure exceptional patient care is being provided by their team. He/she should be a champion of change and embrace opportunities to improve performance.

Experience managing a high-risk patient population and leading clinical staff in a care management, managed care and/or or home health environment are preferred. Microsoft Excel and Salesforce experience are also preferred. Must have experience analyzing clinical and operational performance.

Roles and Responsibilities

• Manage performance against clinical and operational metrics

• Lead, motivate, and drive accountability for a team of nurse practitioners, registered nurses, and social workers

• Prepare, review and analyze performance and health outcome reports to identify areas requiring attention and improvement and acting quickly to resolve known issues

• Plan staffing schedules to optimize efficiency and productivity

• Assist in the hiring of clinical staff members

• Execute corporate and regional strategy to deliver quality patient care

• Perform other duties as assigned

• Uphold the mission and values of Monogram Health in all respects

• Bilingual Preferred

Position Requirements

• This position is remote but may require 25% of travel within their given market

• Basic Life Support (BLS) certification is required in this role. The company will support your certification completion through onboarding.

• Experience supervising nurses, nurse practitioners, and social workers

• Proven accountability for performance and driving results

• Ability to multi-task and manage a large volume of concurrent priorities

• Excellent verbal, written, and visual communication skills

• BS/BA or equivalent experience

• 3+ years previous experience working in Managed Care or Delegated Risk Partnerships

Benefits  

• Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts

• Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources

• Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave

• Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts

About Monogram Health:

Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.

Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.

Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.