JT873 - CUSTOMER MARKETING MANAGER

QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this role, you’ll work with a highly enthusiastic team, contributing in a world-class manufacturing industry in Puerto Rico & USA.

Responsibilities:

• Lead development and execution of evidence roadmaps that support differentiated claims and value messaging.
• Partner with Clinical, Medical Affairs, and Market Access to align data generation with marketing and regulatory needs.
• Translate clinical and economic data into customer-ready tools ( ROI calculators, white papers, value briefs, etc. ).
• Coordinate marketing and communication deliverables for society meetings, conventions, and industry events, ensuring timely development of content, visuals, and digital assets.
• Partner with clinical and marketing teams to amplify event visibility before, during, and after conferences ( e.g., highlight abstracts, booth activities, and KOL sessions ).
• Coordinate and distribute regular commercial updates across global and regional marketing, sales, and leadership teams.
• Develop concise, engaging internal communications (emails, newsletters, Teams/SharePoint posts, executive summaries) to keep cross-functional stakeholders informed on launches, campaigns, and milestones.
• Partner with Product and Regional Marketing to ensure messaging consistency and alignment before key internal reviews or meetings ( PRC, RST, CTL, etc. ).
• Maintain a centralized communications calendar for product and ecosystem milestones to improve visibility and coordination across teams.
• Collaborate with corporate and regional teams to develop social media content, ensuring alignment with brand guidelines and messaging tone.
• Draft and schedule posts highlighting clinical partnerships, KOL engagement, conventions, and technology milestones to build awareness and thought leadership.
• Support development of campaign copy, visuals, and multimedia assets for use across social, web, and event platforms.

• Bachelor’s degree in related area.
• Minimum of 3-5 years of relevant experience.
• Software/Medical device product marketing experience
• Social media, Conventions and KOL engagement experience
• Interest in project management

Quality Consulting Group, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.