EHR Applications Manager
Overview
We are seeking a hands on EHR Applications Manager to take ownership of our eClinicalWorks environment. This is not a maintenance focused role. It is a strategic leadership position for someone who has lived inside eClinicalWorks and understands how to scale, standardize, and optimize it across multiple sites.
This role owns the platform end to end, including migrations, integrations, workflow design, and data governance. You will bridge the gap between technical configuration and clinical reality, ensuring the system supports provider efficiency, operational growth, and data integrity.
Purpose of the Position
The EHR Applications Manager serves as the primary owner and architect of the eClinicalWorks platform. This role leads system configuration, practice migrations, and interoperability initiatives while partnering closely with clinical and operational leadership to standardize workflows and improve performance across the organization.
Essential Competencies and Performance Expectations
The successful candidate will demonstrate the following competencies and behaviors.
Demonstrates competence in applying organizational core values.
Practices all facets of health, safety, and human resource responsibility.
Demonstrates strong leadership, communication, professionalism, and technical expertise, with a specific focus on eClinicalWorks configuration and data mapping.
Complies with applicable laws, regulations, and internal policies and procedures.
Key Responsibilities
System Ownership
Serve as the primary owner and architect of the eClinicalWorks platform, overseeing configuration, template development, optimization, and overall system health.
Migration Leadership
Lead the technical and operational strategy for migrating new practices into the central eClinicalWorks tenant, ensuring data integrity, user readiness, and minimal disruption.
Integrations and Interoperability
Manage HL7, FHIR, and API integrations with third party vendors, laboratories, and health information exchanges. Oversee CCD imports and validate data mapping accuracy.
Workflow Optimization
Partner with clinical leadership to redesign and optimize workflows, moving beyond reactive support to proactive process improvement.
Standardization and Governance
Enforce data governance standards and consistent workflows across all clinic locations to support accurate reporting, compliance, and operational consistency.
Ideal Candidate Profile
Deep eClinicalWorks Fluency
You have worked as an EHR Application Analyst or Lead and possess deep hands on configuration experience with a strong understanding of how the system works under the hood.
Migration Experience
You have successfully led or supported EHR scaling efforts, including acquisitions, multi site growth, or practice migrations into a centralized environment.
Process Driven Mindset
You combine strong technical skills with clinical informatics thinking and can design systems that work for both clinicians and operations.
Qualifications
Three to six plus years of hands on experience with eClinicalWorks or a comparable enterprise EMR system.
Proven experience leading at least one significant EHR migration, rollout, or major upgrade.
Strong technical familiarity with HL7, data mapping, and validation processes.
Ability to translate clinical needs into effective technical configurations and clearly articulate workflow redesigns.
Preferred Qualifications
Experience with Revenue Cycle Management configuration within an EHR environment.
Familiarity with business intelligence tools, SQL, or advanced EHR reporting.
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