Warehouse Lead

About the Role:
The Warehouse Supervisor plays a critical role in overseeing daily warehouse operations in our 24-hour cold storage facility, ensuring efficient, accurate, and timely processing of inventory and shipments. This position leads a team of warehouse associates, coordinates workflow, and maintains a safe, organized, and compliant work environment. The Warehouse Supervisor serves as a key liaison between warehouse staff and management, facilitating communication, problem-solving, and operational excellence.

This role operates on two shifts: 7:00 AM – 5:00 PM and 7:00 PM – 5:00 AM , and associates must be prepared to work extended hours until the job is completed . The position enforces a strict No-Fault Attendance Policy and ensures all warehouse activities support overall supply chain objectives and customer satisfaction.

Minimum Qualifications:

• High school diploma or equivalent





• Minimum 3 years of warehouse operations experience, including at least 1 year in a supervisory or lead role





• Basic knowledge of Warehouse Management Systems (WMS) and inventory control procedures





• Ability to lift heavy objects and work in a physically demanding environment





• Strong communication, leadership, and organizational skills

Preferred Qualifications:

• Associate degree or higher in logistics, supply chain management, or related field





• Experience with advanced WMS software and barcode scanning technology





• Forklift certification and experience operating warehouse equipment





• Demonstrated ability to lead diverse teams, motivate employees, and maintain productivity during long shifts





• Familiarity with OSHA regulations, PPE compliance, wage/hour laws, and food safety standards

Key Responsibilities:

• Supervise and coordinate daily activities of warehouse staff to meet productivity, quality, and safety standards





• Plan labor and schedules to meet throughput goals while managing extended shifts and high-volume periods





• Ensure compliance with safety protocols, company policies, and regulatory requirements





• Enforce strict No-Fault Attendance Policy consistently across all shifts





• Train, mentor, and evaluate warehouse team members to promote professional development and performance improvement





• Collaborate with operations, logistics, procurement, and customer service teams to optimize warehouse efficiency and resolve issues





• Monitor inventory levels, quality control, and operational KPIs, using data to make staffing and scheduling decisions

Required Skills:

• Strong leadership skills with the ability to maintain team motivation and accountability during long shifts





• Excellent communication and conflict resolution skills





• Organizational skills to manage staffing, labor planning, and workflow in a 24-hour operation





• Knowledge of OSHA, PPE, wage/hour compliance, and warehouse safety standards





• Proficiency with WMS and inventory software for accurate tracking and reporting





• Physical stamina and attention to safety protocols to maintain a secure work environment