Senior Specialist, Benefits & Payroll

Are you passionate about helping employees? Are you excited by the power of AI and automation ot transform workflows?

Come Join ReSource Pro!

Your Role...
ReSource Pro is seeking a Senior Specialist, Benefits & Payroll who is an innovative thinker who will transform our benefits & payroll processes while providing front-line support and guidance to ReSource Pro employees. This role will evaluate systems, assist in redesigning workflows, and leverage tools like AI & Workday to enhance operational efficiency. This role requires a strategic thinker who is comfortable with technology, including AI tools, and who proactively seeks better ways to deliver accurate, efficient, and scalable benefits and payroll services. The Senior Specialist, Benefits & Payroll will work independently and collaboratively on benefits, payroll, and compliance processes, conducts audits, and supports department projects. This role contributes to ReSource Pro’s Total Rewards design by conducting market and vendor research, managing payroll and benefit processes, and serving as a trusted resource for internal customer inquiries.

We hire the best because we believe great people create exceptional experiences. That's why we hire individuals who not only bring talent and passion, but who thrive in our unique culture and live out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.

All remote positions are based in the United States, and candidates much reside within the U.S. to be eligible for consideration.

In this Role, You Will...

• Lead Open Enrollment planning, employee education, and ensure benefits data integrity across systems

• Serve as primary contact for employee benefits inquiries and coordinate resolution with vendors

• Conduct regular audits of benefits, payroll, and compliance data to ensure accuracy and system alignment

• Lead compliance audits and reporting (EEOC, ACA, I-9, etc.) to ensure adherence to federal/state regulations and internal policies
• Collaborate with benefit brokers/vendors to evaluate and recommend competitive benefits programs

• Maintain and update company policies and employee handbooks in line with legal requirements

• Support and ensure accuracy of payroll processes, including during mergers and acquisitions ; Resolve multi-state payroll tax issues, perform audits, and manage responses to tax jurisdiction notices

• Perform QA checks, reconcile payroll data (Workday/ADP), and document procedures for accuracy and compliance

• Provide HRIS support during onboarding/offboarding, assist with system enhancements, and lead process automation

• Manage mid-to-high complexity Total Rewards projects, ensuring alignment with organizational goals

• Promote teamwork, professional communication, and continuous improvement across payroll, benefits, and compliance functions

What You Need to be Successful...

• Bachelor's degree in Human Resources, Business Administration, or related field
• 5-7 years of related employee benefits administration and/or payroll experience
• 2-3 years of payroll tax experience preferred
• ADP and Workday experience preferred
• Proficiency with Microsoft Office, specifically Excel, and HRIS/benefits databases
• Strong project management and organizational skills, with the ability to manage multiple priorities
• Excellent communication and interpersonal skills
• Detail-oriented with strong problem-solving abilities
• Knowledge of all federal, state, and local regulations and compliance requirements related to Total Rewards
• Excellent time management skills with a proven ability to meet deadlines

 
Your Compensation...
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position, and the salary range for most locations for this role is $44,816 - $76,076 annually. The salary range may vary based on experience and on the specific geographic location in which the candidate resides.

Your Benefits & Perks...

• 100% paid employee health insurance available on Day 1
• Eligible for all medical, dental, and vision benefits on Day 1
• Remote positions are Internet stipend-eligible
• 401k with employer match, vested on Day 1
• HSA/FSA available
• Long Term and short-term disability employer-provided
• Generous PTO plan with paid holidays + floating holidays
• Development and growth opportunities
• Comprehensive wellness program and prioritization of employee health

Your Interview Process...
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom.
The standard interview process includes:

1. Behavioral interview with Talent Acquisition
2. Online talent assessment
3. Hiring Manager interview
4. Stakeholder Interview
5. Team Coffee Chat

*Additional interview steps may be added depending on the position or if further evaluation is needed.

Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process

About ReSource Pro:

Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.

Equal Employment Opportunity Policy

ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.