HVAC Service Administrator

Job Title: HVAC Service Administrator
Job Location: Alpharetta, GA
FLSA Status: Non-Exempt
This is a FULL-TIME position

OVERVIEW:
Air Control Concepts is more than just a collection of firms, we are a community of forward-thinking experts committed to excellence, innovation, and collaboration. With a focus on commercial HVAC representation, we bring together esteemed entities from diverse regions, each boasting decades of invaluable experience.

We understand that success in the HVAC industry goes beyond individual accomplishments. That's why we believe in the power of unity and collaboration. By leveraging our collective assets, knowledge, and resources, we empower our member firms to deliver unparalleled service, safety, and efficiency to clients across healthcare, commercial, and residential sectors.

Check out our website here: AIR Control Concepts | HVAC Partnerships, Growth & Support Across North America

JOB DESCRIPTION:
The Service Administrator role is crucial for ensuring the smooth and efficient functioning of our organization's daily operations. This position involves various administrative tasks that support operational processes, ultimately contributing to the overall productivity and effectiveness of the team. The successful candidate will be responsible for managing schedules, maintaining records, and facilitating communication between departments. By streamlining administrative functions, this role directly impacts the organization's ability to meet its goals and serve its clients effectively.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
The requirements listed below are representative of the knowledge, skill, and/or ability, and physical demands required.

• Manage and organize daily administrative tasks to support operational activities.
• Maintain accurate records and documentation related to operations and administrative processes.
• Assist in the development and implementation of operational policies and procedures.
• Monitor and report on key performance indicators to identify areas for improvement.
• Invoicing and owning Financials.

QUALIFICATIONS:

• Experience with project management tools and software.
• Familiarity with data analysis and reporting.
• Certification in operations management or a related area.
• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience in an administrative or operations support role.
• Strong organizational skills and attention to detail.

PHYSICAL DEMANDS :
While performing the duties of this job, the individual must be able to remain in a stationary position for 90 percent of the time while operating their computer and performing office work. The individual needs to occasionally move about inside the office. They constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, fax machine, and computer printer. They must be able to exchange accurate information with customers and others in the office while interacting. The employee must regularly lift and/or move up to 15 pounds, occasionally lift and/or move up to 25 pounds. The individual must be capable of reviewing their work for errors and make adjustments as necessary.

BENEFITS:
We offer a competitive and comprehensive benefits package, including:

• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan with company match
• Life Insurance & Health Savings Account (HSA)
• Short-Term and Long-Term Disability Insurance
• Critical Illness & Accident Coverage
• Pet Insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO) and Paid Holidays

Air Control Concepts is an equal employment opportunity.