Bilingual Korean Logistics Coordinator

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Job Title: Logistics Coordinator

Location: Duluth, GA, 30096

Contract: 1 Year

Job Function/Description:

• Follow SOP and Work Instructions, update as needed and ensure operational best practice in line with customer requirements as well as ensure operational SOP compliance
• Booking, Tracking, Tracking of Cargo (FCL/LCL/FTL/LTL/AIR/PARCEL)
• Customer Service including all happenings from booking to cargo delivery in a timely manner
• Daily liaison with customer, carriers, internal staff
• Maintaining essential account documentation with up to date information and ensuring that it is filed and stored so as to be readily accessible to the team when/if needed
• Increase customer satisfaction and business share through regular contact (i.e., phone, heavy email communication)
• Monitor account issues and communicate/liaison with management to implement/drive solutions
• Able to analyze service and cost data for actions or recommendations for business improvement for assigned customer
• Recommend when needed changes in current processes
• Reporting as needed (Service failure report, claim/damage report, column, P&L, others as needed)
• Accuracy of data entry into Cello and other systems as needed
• Monitor trends and report changes to Management for action

Qualifications:

• 2+ years in logistics experience in operations or Ocean/Drayage/Freight experience preferred
• Bachelor's Degree required
• Korean / English Bilingual Preferred
• Proficient in Microsoft Office application Excel/Power point/Word/Outlook
• Excellent written and oral skills
• Able to engage and work directly with customers
• Solutions minded
• Highly Self Motivated and minimal supervision needed
• Organized and detail oriented
• Handle high pressure and fast pace operations as needed
• Strong work ethic
• Open to learning other modes of transportation as needed
• Experience with NAFTA/USMCA cross border transportation preferred
• Relevant Logistics Industry Knowledge
• Familiar with Logistics systems (WMS/TMS/WMS)

Job Types: Full-time, Contract

Pay: $21.05 - $25.35 per hour

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Import logistics operations: 1 year (Preferred)

Language:

• Korean (Preferred)

Work Location: In person