Medical Records Collection Specialist

Providence Staffing’s client, a respected personal injury law firm in Columbus, GA, is seeking a Medical Records Collection Specialist to support their team by obtaining, organizing, and managing medical records and related documents for active personal injury cases. This role is vital to ensuring that case managers and attorneys have the accurate, timely medical documentation they need to effectively advocate for clients.

Key Responsibilities

• Records Retrieval & Tracking
• Request, follow up, and obtain medical records and billing statements from healthcare providers, clinics, and hospitals.
• Track outstanding requests and maintain up-to-date status reports in the case management system.
• Records Management & Review
• Organize and maintain both electronic and physical medical records.
• Review records for completeness, accuracy, and clarity before submitting to the legal team.
• Flag and resolve discrepancies or missing information.
• Collaboration & Communication
• Work closely with paralegals, case managers, and attorneys to ensure timely availability of records.
• Communicate directly with providers to resolve issues or expedite requests.
• Compliance & Confidentiality
• Maintain strict compliance with HIPAA and firm policies regarding sensitive client data.
• Uphold the highest standards of professionalism, confidentiality, and client service.
• Administrative Support
• Input and update case management software with records-related updates.
• Assist with additional administrative tasks as assigned by supervisors.

Qualifications

• Minimum 1 year of prior experience handling medical records for a personal injury law firm (preferred).
• Strong organizational skills with exceptional attention to detail.
• Excellent written and verbal communication skills; able to build rapport with providers and internal staff.
• Proficiency with Microsoft Office Suite and case management or CRM systems.
• Ability to manage multiple requests and prioritize effectively under deadlines.
• Professional discretion when handling confidential client information.

How to Apply

Interested candidates should submit their resume to [email protected] with the subject line: “Medical Records Collection Specialist – Columbus” .