Deposit Operations Specialist

Description

Job Purpose

The Deposit Operations Specialist provides daily support to the operations of the Bank and its ability to handle daily transactions. This role provides backend support to help the bank function and provide first class service for our customers.

Duties and responsibilities

• Prepares reconciliation on all Embassy National Bank internal checking accounts to ensure accuracy and authenticity of transactions. 
• Process Accounts Payable items for the Bank. 
• Retrieve / research documents as needed.
• Review account opening to process applications if applicable send decline notice and work with retail team in opening approved accounts.
• Resolves exceptions items (NSF, Non Post, Stops) to GL, notifying appropriate department or branch personnel as needed on a time sensitive basis to mitigate risk of loss to the Bank. 
• Reconciles tellers cash and ATM cash to General Ledger, notify branch officer to make necessary reconciling entries.
• Review large item checks for authenticity.
• Reviews Remote Deposit Capture transactions for authenticity 
• Promptly resolves exceptions or unposted items to GL, notifying appropriate department or branch personnel as needed.
• Processes all Federal Reserve items, including returns, daily on a time sensitive basis to mitigate the risk of loss to the Bank.
• Maintains accurate and updated physical and electronic records of all GL balancing and official check reconciliation transactions.
• Receives and processes garnishments and IRS levies on customer accounts.
• Assist with wires as needed. 
• Work with other team members and clients to effectively resolve client servicing problems/issues. Actively engage with clients where applicable.
• Prepares accounts payable checks and keys appropriate entries.
• Records, files, scans, updates information, and sorts mail or reports as required.
• Support Retail Banking, buy opening a drawer or assisting customers occasionally. 
• Other duties as requested by management. 

Requirements

Qualifications

• Associate’s degree (AA)in related field or 5 years of related experience and/or training; or the equivalent combination of education and experience in an industry related role. 
• Basic knowledge of state and federal banking compliance regulations, and other Bank operational policies.
• General banking and accounting experience, methods and procedures related to bank account or general ledger reconciliation.
• Intermediate math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner.
• Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and communicate clearly to customers and employees.
• Can navigate complex problems with many parts, even in unusual or unclear situations. 
• Effective organizational and time management skills.
• Ability to work with minimal supervision while performing duties.
• Proficient in Microsoft Office: Excel, Word and PowerPoint 

Working conditions

Normal office working conditions. Typical work week Monday – Friday. 

Physical requirements

Ability to move large paper files.