Tier 3 Engineer
IDR is seeking a Tier 3 Engineer to join one of our top clients for an opportunity in Duluth.
This role involves supporting complex IT infrastructures within the healthcare-focused sector, providing escalated technical support and leading critical projects. The ideal candidate is experienced in managing high-level systems and client relationships in a fast-paced environment.
Position Overview for the Tier 3 Engineer:
- Support and troubleshoot complex infrastructure issues at the Tier 3 level.
- Design, implement, and support Windows Server and Microsoft 365 environments.
- Lead infrastructure projects and migrations, mentoring Tier 1 and Tier 2 engineers.
- Work directly with clients and participate in on-call rotations to ensure system stability.
- Support Azure & Entra ID administration, network engineering, and security efforts.
Requirements for the Tier 3 Engineer:
- 5+ years working in an MSP environment.
- Strong knowledge of Windows Server, Active Directory, Microsoft 365, and Azure.
- Extensive experience with networking technologies including DNS, DHCP, VPNs, and firewalls.
- Proven ability to handle high-level escalations and complex infrastructure issues.
- Excellent customer-facing communication skills and experience mentoring junior engineers.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
Recommended Jobs
Delivery Driver - Valdosta, GA
Job Description Job Description Company Description Starboard Logistics, LLC is an Amazon Delivery Service Partner (DSP) operating as an independent contractor in partnership with Amazon for…
Personal Care Aide (PCA) - Alpharetta, GA
Job Description Job Description Schedule: Monday–Friday: 1:00 PM – 5:00 PM (6 hours daily) Saturday & Sunday: 4 hours each day (Waiting for client’s final schedule – position needed AS…
Patient Services Coordinator
Job Description Job Description Practice Location: Cumming Patient Services Coordinator Manages the day-to-day responsibilities associated with accommodating patient arrivals, departures an…
Registered Nurse RN - Ortho/Neuro Surgical - FT Nights
Work Shift/Schedule: 12 Hr Evening - Morning Our RN Residency helps new graduates transition into their nursing practice by emphasizing orientation, education, and evidence-based practice. The…
Enterprise Architecture Technology Architect
: Posted Date 6/02/2025 Description McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and ser…
Vice President of Electrical Engineering Design
Job Description Job Description Vice President of Electrical Engineering Design Location: Atlanta, GA/Remote \u007C Type: Full-time About T5 Data Centers – Forever On! At T5, we’re de…
PRN Pharmacist
Job Description Job Description Description: About Us: Valley Healthcare provides comprehensive primary care, selected specialties and referral services for the Chattahoochee valley regardl…
Milking technician
Milking technician (6340) Location: Rayle, Georgia Job Number: 6340 We have a milking technician job open on the dairy. Must be able to work well with others and work efficiently. Fluent in S…
Marketing Director
Apply now: Director of Marketing Growth , location is Hybrid . The start date is ASAP for this Permanent position. Job Title: Director of Marketing Growth Location-Type: Hybrid (3 day…