Administrative Claims Specialist

Interface, Inc.

Lagrange, GA

Administrative Claims Specialist Location LaGrange, GA : Interface is a global flooring solutions company and sustainability leader, offering an integrated portfolio of carpet tile and resilient flooring products that includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs for commercial and residential spaces. Made with purpose and without compromise, Interface flooring brings more sophisticated design, more performance, more innovation, and more climate progress to interior spaces. A decades-long pioneer in sustainability, Interface remains “all in” on becoming a restorative business. Today, the company is focusing on carbon reductions, not offsets, as it works toward achieving its verified science-based targets by 2030 and its goal to become a carbon negative enterprise by 2040. Position summary: A clerical position responsible for the resolution of disputes, deductions and claim issues pending for Interface Americas Educational requirements: High school diploma or equivalent required Skills and experience: Prior office experience preferred Strong analytical skills/ability Good communication skills, verbal and written Previous claims experience is preferred Proficiency in Outlook, Excel, AS400, and JD Edwards is preferred Knowledge of Interface Customer Service, Planning and Shipping processes preferred Must be able to multi task and prioritize Must be detail/note oriented Work without supervision Ability to make decisions Work well with others in tight group/team environment Essential duties: Resolution of disputed items in a timely manner Daily communication with customers, sales force, carriers, and internal departments Detailed analyzing and researching of orders Determine the reason, cause and responsibility of all claim issues Keep customer account information up to date Scanning of all Credit/Debit related documents for auditors Process InterfaceSERVICES turnkey labor invoices Process and recording of all return authorizations Filing freight claims with carriers Issue Credits and Debits Offset credits/debits/invoices and cash on receivable. Maintain daily logs sheets of all credits and debits issued Maintain acceptable DSO of dispute receivable/aging Review and resolve daily taxable open order issues Maintain and update Vertex System and Sales Tax Certificates for state auditors Maintain all Service Fee Request and Approvals Maintain all SOX compliances Maintain good housekeeping Comply with Safety rules Comply with environmental regulations Be aware of departmental Material Safety Data Sheets (MSDS) Cross training of all duties within the department Perform other duties as assigned Physical demands: Work environment: Office High School We are a VEVRAA Federal Contractor. We desire priority referrals of Protected Veterans for job openings at all locations within the State of Georgia. An Equal Opportunity Employer including Veterans and Disabled.

Posted 2025-09-22

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