20022 MES (IT Technician) II

20022 – Technician II
Location: West Point, GA – 5-days Onsite

Company Overview
Hyundai AutoEver America is pioneering the future of mobility by integrating cloud-based service infrastructure with advanced core vehicle software technologies. In a rapidly evolving automotive OS landscape, we are setting global standards and driving innovation across the mobility ecosystem.
As a global leader in next-generation automotive software, Hyundai AutoEver enhances development efficiency and expands data services through Mobilgene—a comprehensive platform that integrates Hyundai Motor Group’s software capabilities. This enables flexible connectivity between hardware and software, empowering a smarter, more agile mobility experience.
We are at the forefront of the infotainment industry, a cornerstone of future vehicle growth. Our expertise spans digital maps, navigation software, and autonomous driving HD maps, built on decades of experience in GIS technology. Through global location-based content and integrated OTA (Over-the-Air) services, we deliver transformative mobility experiences and redefine the way users interact with their vehicles.
As the convergence of industry and ICT accelerates, Hyundai AutoEver is reshaping the mobility paradigm. We are evolving into a hyper-connected ICT company, bridging industry and everyday life through:

• Smart Mobility powered by our Mobility-as-a-Service (MaaS) platform,
• Smart Factory solutions that intelligently optimize vehicle production lines,
• And Smart City platforms that integrate ICT across homes, buildings, safety systems, and energy networks.

Together, these innovations position Hyundai AutoEver as a catalyst for a connected, intelligent, and sustainable mobility future.

What You Will Be Doing
As a Technician II, you will assist in the installation, implementation, and upgrades of internal systems. You’ll also maintain an inventory of all equipment, hardware, software and supplies.

• System Monitoring & Response: Monitor Manufacturing Engineering Systems (MES) & affiliate systems, respond to issues via phone/radio, and complete periodic system checklists.
• Issue Resolution & Collaboration: Promptly resolve technical issues, collaborate with MES Analysts, Technicians, and HAEA support, and escalate as needed.
• Hardware Maintenance: Reconfigure and replace failed computers, scanners, and printers; assist with installations and modifications.
• On-Site Support: Work in both control room and plant floor environments; provide support during holidays and shutdowns for preventative maintenance.
• Availability & Flexibility: Work overtime as required to support production and projects.

Basic Qualifications:

• Education & Experience : High school diploma or equivalent required; 2+ years of IT experience with a preference for CompTIA A+ certification.
• Technical Skills : Proficient in troubleshooting hardware/software, building and imaging computers, and using Windows OS, Microsoft Office, and web browsers.
• Professional Attributes : Strong analytical thinking, ability to follow instructions, work in teams, interact positively with customers, and adapt to shift rotations.

Base Hourly Pay Range - $21.67 - $30.99/hr. (but the target pay range is $22.00 to $24.50/hr. )
In addition to a competitive salary, this position offers a fantastic benefits package that includes comprehensive medical/dental coverage, generous PTO, education assistance, and annual merit increase eligibility in a growth-focused work environment

Team Culture:
Our team thrives on collaboration, innovation, and continuous learning. We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving. We value:

• Passion for Technology: We are enthusiastic about emerging technologies and their potential to transform the automotive industry.
• Agility: We work in an agile environment, adapting quickly to changes and continuously improving our processes.
• Teamwork: We believe in the power of teamwork and collaboration, supporting each other to achieve common goals.
• Growth: We prioritize personal and professional growth, offering opportunities for learning and development.
• Inclusivity: We maintain an inclusive culture where diverse perspectives are valued and everyone feels welcome.