Senior Manager, Insurance Claims & Contract Management

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

The Enterprise Insurance Risk Management Team is seeking a Senior Manager, Insurance Claims & Contract Management to lead all aspects of claims and litigation strategy for Rivian's corporate and manufacturing risk portfolio. This includes management of self-insured programs, insurance-related contract compliance, and high-stakes litigation oversight. You will partner cross-functionally with Safety, Legal, Finance, and third-party insurers to streamline claims processes and ensure strategic resolution of all loss events.

This role is responsible for developing organizational strategy for claims, vendor performance, insurance litigation tracking, and contract negotiations. You will help design and scale the tools, dashboards, and workflows that empower Rivian to manage enterprise risk proactively. This role reports to the Head of Insurance Risk .

Why This Role Matters

• Design and operationalize an integrated risk infrastructure during a pivotal phase of Rivian’s growth.

• Serve as the cross-functional leader interfacing with Legal, Finance, Safety, Security, and Procurement to manage risk, reduce liability exposure, and optimize outcomes.

• Lead the implementation of claims management technologies and partner ecosystems to enable data-driven decision-making.

• Ensure contract compliance and drive negotiation strategy for all insurance-related provisions across the enterprise.

• Lead all aspects of day-to-day operations of claims administration: intake, ongoing management, loss analysis, reporting, and vendor management.

• Develop and manage self-insured loss protocols across captive or balance sheet-financed programs.

• Oversee insurance claims related to Integrated Disability, Fleet & Non-Fleet Auto, General Liability, Marine Cargo, Property, Product Liability, and Management Liability.

• Define and implement operational strategy for insurance litigation, including tracking, resolution, and external counsel management.

• Review, negotiate, and ensure compliance with insurance and indemnity clauses in vendor and third-party contracts.

• Serve as key relationship manager for external insurers, TPAs, and law firms. Establish KPIs and lead performance reviews (MBR/QBR).

• Implement and optimize claims/incident management technologies and platforms.

• Provide reporting and insights across claims data—lag time, reserves, indemnity, financial loss, trends, etc.

• Partner with Procurement, Safety, Legal, and Facilities to align on claims investigation and resolution strategy.

Required

• Bachelor’s degree; Juris Doctor or related graduate degree a plus.

• 10+ years of progressive leadership in claims management, insurance litigation, and contract negotiation.

• Expertise in P&C lines with focus on Commercial Auto and Products Liability.

• Proven implementation of enterprise risk operations in fast‑moving, high‑complexity environments.

• Familiarity with self‑insurance structures and third‑party vendor oversight.

• Executive‑level stakeholder leadership across internal and external partners.

• Deep knowledge of claims software and risk analytics platforms.

Preferred

• Insurance designations such as CPCU, AIC, or ARM.

• Adjuster licensing in key states.

• Experience building teams and infrastructure from scratch in high‑growth/tech/start‑up settings.

Salary Range for Atlanta, GA based applicants: $176,200 - $220,300 annually (Actual compensation will be determined based on experience, location and other factors permitted by law).

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected] .

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.