Jewelry Sales Consultant

Job Description

Job Description

Purpose / Objective

The overall objective and purpose of the Jewelry Sales Consultant is to participate in sales, service, art and operations of Kessler Fine Jewelry store and to support sales and service functions of the business, clients and team. The incumbent is responsible for supporting maintenance of hotel curating standards and Richard Kessler’s Collection. They are to demonstrate Kessler Values of Teamwork, Integrity, Profitability, Enriching and Relentless as well as Service Standards at all times with guests and staff to ensure a positive experience.

Essential Functions / Responsibilities / Tasks
Primary duties, responsibilities, and tasks include, but are not limited to the following:

• Work closely with the Director in all areas of the business to ensure the success of all store operations and activities.
• Lead by example The Kessler Collection Mission Statement, “Inspiring Places,” “Intuitive Service,” “Exuberant Guests” and Core Values of Teamwork, Integrity, Profitability, Enrichment and Relentless.
• Service standards indicative of The Kessler Collection Culture with internal and external guests, vendors and artists.
• Operations include full function and consistent activity in POS (point of sale) data obtaining, entering, adjusting and reporting. EOM (end of month) inventory controls and adjustments. Full function and consistent activity in Excel and Outlook programs.
• Participate in training and development of jewelry sales with GPs and guests.
• Participation in hotel and RCK Collection curating standards.

Supervisory Responsibilities

• No direct reports

Minimum Qualifications (Education, License, Certifications, Experience)

1. Minimum two years’ experience in luxury retail, fine art and/or similar scope and title - required
2. Bachelor’s degree in Fine Art or related field - preferred
3. Experience within luxury brand/markets - required
4. Experience within similar size organizations - preferred
5. Maintain a valid driver’s license - required

Knowledge, Skills, and Abilities (KSA’s)

• Proven track record and consistent performance in sales and other measurable goals
• Proven track record and consistent activity in building a client book of business of internal and external guests/collectors including, but not limited to key clients within the media and market
• Must be positive, results oriented and can work under pressure and have the ability to work a highly flexible schedule to ensure the success of the gallery
• Knowledge and experience working with Excel, Outlook and POS (point of sale)
• Push, pull, lift and hang up to 50lbs including but not limited to curating and hanging over sized artwork, installations and sculptures.
• While performing the duties of this job, the incumbent is regularly required to sit, stoop, bend and crouch on a daily basis.
• Reach with hands and arms, use fingers to handle or feel.
• Inspect details visually in person or via computer.

Work Environment / Conditions

• Candidate must be comfortable working in a shared space, with constant noise, without the use of a private office.
• Candidate must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
• Schedules may vary from week to week based on business demands, team availability and performance, with or without notice.
• This position frequently interacts in person, email and phone, with guests, vendors, artists, corporate executives and property level leadership.