Group Product Manager, Transaction Growth Experience

Digital products play a central role in how we create value for customers, support the teams who serve them, and shape the consumer experience. Our product organization brings together small, empowered teams that move with clarity, speed, and purpose, enabling digital to be a meaningful source of advantage across our operating unit.

Our work touches on the experiences that keep the business running, including customer journeys, service delivery, sales workflows, and the systems that connect them. We are raising our standards for product craft and rebuilding the platforms behind these experiences. Product Managers play a central role in this evolution, helping teams discover the right problems, deliver meaningful solutions, and continuously improve the experiences that power our business.

If you are energized by solving real customer problems, working closely with cross-functional partners, and shaping products that make a tangible difference, we would love to meet you.

About the Role

The Group Product Manager, Transaction Growth Experience is a player–coach role combining hands‑on product ownership with leadership across a small group of closely related teams. You will own outcomes for a core Transaction Growth product team while coaching and supporting a small number of Product Managers working on adjacent experiences.

The Transaction Growth Experience focuses on digital tools that help frontline sales teams focus their time, make confident decisions, and execute with consistency. You will shape experiences that turn data and insight into clear, actionable guidance and help ensure the broader experience feels cohesive, intuitive, and effective at scale.

This role is ideal for a proven Product Manager who wants to stay close to the work while expanding their impact through coaching, collaboration, and shared accountability for results.

Product Leadership & Strategy

• Own the product vision, outcomes, and roadmap for a core Transaction Growth product team
• Define the most important user and business problems to solve and set clear, measurable success metrics
• Ensure experiences across Transaction Growth teams are cohesive, complementary, and grounded in shared principles

Discovery & Delivery

• Lead discovery through research, data analysis, prototyping, and experimentation
• Translate insight into clear priorities, roadmaps, and product requirements
• Partner with design and engineering to deliver solutions that are valuable, usable, feasible, and aligned to strategy
• Use data and feedback to monitor performance, learn quickly, and guide iteration

Coaching & Team Development

• Coach and support a small group of Product Managers (typically 1–3), helping them grow their product thinking, discovery skills, and execution excellence
• Provide regular feedback, guidance, and context to help PMs operate effectively and independently
• Reinforce a culture of learning, accountability, and continuous improvement across teams

Collaboration & Influence

• Communicate priorities, trade‑offs, and decisions with clarity and conviction
• Align with partners across sales, analytics, design, engineering, and operations on goals, dependencies, and measures of success

Key Qualifications

• 5+ years in product management or related fields (engineering, design, data, research)
• Education: Bachelor’s degree or equivalent practical experience
• Demonstrated success shaping and shipping digital products that meet user needs and deliver business impact
• Proficiency in modern discovery and delivery practices
• Strong analytical thinking, with comfort using data and experimentation in decision‑making
• Clear, compelling communication across technical and non‑technical audiences
• Ability to balance multiple priorities and make thoughtful trade‑offs in complex environments

Preferred Qualifications

• Experience building products used by sales, field, or frontline teams
• Familiarity with recommendation engines, decision‑support tools, or action‑guidance UX
• Exposure to experimentation frameworks (A/B testing, sequencing, behavioral nudges)
• Experience working closely with design research or conducting field immersion

Skills

• Product Thinking – Connects user needs, business context, and technology into clear direction.
• Customer Insight – Builds deep understanding of behaviors and workflows; translates insight into opportunities.
• Analytical Judgment – Defines success metrics, uses data to focus the team, and applies experimentation to validate decisions.
• Influence & Communication – Brings clarity to ambiguity and guides alignment across teams.
• Execution Excellence – Balances long‑term direction with near‑term delivery; ensures quality, speed, and reliability.
• Learning Mindset – Adapts to new information; embraces iteration and continuous improvement.
• Collaborative Leadership – Builds strong partnerships with engineering, design, data, and operations; fosters inclusive teamwork.