Strategy & Operations Manager

👋 About Us

sunday is building the fastest, simplest way to pay in restaurants. With a quick scan of a QR code, diners can pay, tip, and leave in about 10 seconds. We believe great products should feel obvious, not complicated, and we focus relentlessly on keeping things simple while earning trust from restaurants and guests at every interaction.

Today, sunday powers payments in thousands of restaurants across the US, UK, and France, helping operators turn tables faster, increase tips, and unlock valuable insights. We push ourselves to go beyond what’s expected, building with ownership, moving fast, and scaling with ambition as we tackle our biggest growth opportunity in the US.

💼 About the Role

As the Strategy & Operations Manager, you’ll be at the center of how sunday scales and operates in the U.S. market. You’ll combine analytical rigor with hands-on execution, identifying opportunities, implementing solutions, and ensuring initiatives turn into measurable impact.

You’ll partner closely with Product, Operations, and Sales to help bring new features and go-to-market strategies to life, from planning through rollout. Whether it’s refining how we onboard restaurants, improving payment flows, or launching new product capabilities, you’ll play a key role in connecting strategy to execution.

This role is ideal for someone who thrives in ambiguity, loves solving complex operational challenges, and wants to see their work directly influence how restaurants and guests experience sunday. You’ll be both a problem-solver and a builder using data to guide decisions and working cross-functionally to make them happen.

You will report to the Director of Operations, and work daily with our teams in Atlanta, Chicago, New York, London, Paris, and beyond!

🔥 Key Responsibilities

• Use data to identify trends, opportunities, and bottlenecks across sunday’s U.S. business.
• Turn insights into action — build and implement solutions that improve how we sell, onboard, and support restaurants.
• Partner with Product and Operations to plan and execute go-to-market launches for new features, then measure their impact.
• Build and maintain dashboards and reports to track performance and guide decision-making.
• Collaborate cross-functionally to ensure initiatives move forward smoothly and deliver measurable results.
• Document learnings and establish scalable best practices as the U.S. team grows.

😊 About You

• Based in Atlanta, Chicago, or New York
• 3-5 years experience
• Strong analytical capability (SQL, spreadsheets, data visualization), ability to work with both clean & messy data.
• Operational mindset – comfortable with ambiguity, able to roll up your sleeves and dive into the details.
• Experience in payments / fintech or hospitality / restaurant tech is a big plus.
• Experience in product operations, operational strategy, growth, or operations consulting.
• Cross-functional communication skills – can align product, engineering, operations, sales, support.
• Track record of defining metrics, executing, testing, iterating.
• Entrepreneurial mindset – must be comfortable with broad ownership and moving fast.

⛳️ Compensation, Perks & Benefits

• Salary: $100,000-120,000 + bonus + equity
• 3 days onsite in one of our offices in NYC, Atlanta or Chicago
• 100% health insurance coverage for you and your children
• Free vacation policy
• Opportunity to have global impact at a fast-growing tech company

🪜 Recruitment process

• Video screening
• Interview with Hiring Manager
• Business case with team member + Hiring Manager
• Culture fit with people team
• Founder Interview

Thank you for taking the time to apply, and looking forward to getting to know you!

sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification)