Principal Technical Product Manager

Job Description

Job Description

About ToolsGroup

ToolsGroup is a global leader in supply chain planning and optimization. We help companies plan with confidence by unifying probabilistic forecasting, advanced optimization, and real-time orchestration to drive resilience, service, and profitability. Our portfolio powers retailers, distributors, and manufacturers around the world—earning repeated recognition by industry analysts for our Supply Chain Planning Solutions, differentiated by probabilistic forecasting and inventory-aware demand shaping capabilities.

The Opportunity

The supply chain world is undergoing its most profound shift in decades. Agentic AI—autonomous, reasoning, action-taking systems—is accelerating toward mainstream adoption. Gartner projects that by 2030, roughly half of supply chain solutions will embed intelligent agents that execute decisions in real time. ToolsGroup is investing to lead the next era: decision-centric planning, where systems not only predict but act.

This is a rare opportunity to shape a first-of-its-kind product area inside a market-leading planning platform. You will join an elite, senior team working at startup velocity inside an established company—building foundational capabilities that will define how planners work for the next decade.

The Role

As a [[Senior / Principal]] Technical Product Manager for Agentic AI, you will own ToolsGroup’s Agentic AI strategy and drive the first wave of agentic capabilities across our Supply Chain Planning portfolio. This includes:

• Defining and owning the long-term Agentic AI strategy for ToolsGroup

• Leading the Zero-to-One discovery and delivery of our initial Agentic AI releases for planners, from concept → prototype → GA

• Owning the Agentic Development Platform that powers these agents—enabling our internal product teams (and eventually business partners) to build, deploy, and monitor autonomous, human-in-the-loop agents

• Working inside a high-caliber, high-velocity incubation team with direct access to design, ML/engineering, field, and executive leadership

• Managing outcomes—not people, while operating with executive visibility and significant growth potential

This is both a strategic and deeply hands-on role. You will be the connective tissue between engineering, ML, design, and the field—turning ambiguous ideas into clear product direction, working prototypes, and production systems that customers trust.

What You’ll Do

Product Leadership & Strategy

• Own the Agentic AI strategy, roadmap, and north-star outcomes across ToolsGroup’s planning suite

• Define the agentic capability model: reasoning, tool-use, guardrails, evaluation, telemetry, and human-in-the-loop controls

• Translate market signals, customer interviews, executive direction, and discovery insights into clear, compelling product bets

Zero-to-One Discovery & First Release Execution

• Lead rapid, iterative discovery to shape the first planner-facing agents

• Prototype with ML/engineering to validate feasibility, value, and trust requirements

• Define and instrument evaluation suites for task success, safety, and regression

• Own PRDs, experience flows, instrumentation, and rollout plans

Agentic Development Platform Ownership

• Partner with engineering/ML to define the platform capabilities enabling agent creation (tool-use APIs, orchestration patterns, evaluation harnesses, governance frameworks)

• Ensure the platform is usable by internal product teams—and extensible to partners over time

• Establish conventions for prompt/policy design, grounding/RAG, safety constraints, and action workflows

Execution & Cross-functional Leadership

• Work side-by-side with design to define intuitive agent–planner interaction models

• Partner with the field to identify lighthouse customers, shape pilots, and gather feedback

• Collaborate with marketing and sales enablement to tell a clear agentic value story

• Operate with high velocity while maintaining trust, safety, and enterprise-grade rigor

What We’re Looking For

Experience

• 7–10+ years in Product Management, with Zero-to-One product delivery in ML/AI-heavy domains

• Experience with Agentic AI, autonomous planning systems, or control-plane design experience (build-> embed-> manage)

• Experience shipping LLM-based products, ideally with tool-use/function calling, orchestration, grounding/RAG, evaluation frameworks, and safety guardrails

• Demonstrated success in high-velocity environments, incubation teams, or startup-like product groups

• Excellent written and verbal communication—clear, concise, executive-ready

Preferred Experience

• Strong systems intuition across supply chain planning (S\&OP/S\&OE, forecasting, allocation, replenishment, production, logistics) or adjacent decision systems

• Understanding of ERP/WMS/TMS/APS integrations and operational workflows

• Comfort with probabilistic models, optimization, and ML operations

• Prior work building development platforms or internal-facing shared services

Ways of Working

• Empowered, outcome-oriented product thinking

• Curious, hypothesis-driven, and comfortable with ambiguity

• Collaborative with engineering + ML + Design; respectful but challenging of constraints

• Strong communicator and evangelist

• Obsessed with customers (DILO of planners), establishing system trust and real-world usability

• Operate with clarity, urgency, and a willingness to prototype and learn

Applying to this job the candidate consents that his/her data are treated by ToolsGroup in compliance with the GDPR n. 2016/679 GDPR and Transparency Document

U.S. applicant notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. ToolsGroup is CCPA/CPRA compliant.

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