Administrative Assistant
Job Description
Job Description
Benefits:
- Competitive salary
- Opportunity for advancement
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor. Responsibilities
- Answer phones and greet clients warmly
- Schedule appointments and manage calendars
- Assist with insurance verification and authorization processes
- Process client intake paperwork and insurance documentation
- Communicate with parents regarding scheduling and billing
- Maintain organized digital and physical filing systems
- Support therapists with administrative tasks as needed
- Coordinate office supplies and clinic inventory
- Uphold confidentiality and compliance with HIPAA regulations
- Maintain cleanliness and organization of the front office and common areas
- Handle incoming and outgoing mail and packages
- Assist with onboarding new clients and explaining clinic policies
- Monitor and update client records in the EMR system
- Help coordinate internal meetings, staff communications, and events
- Previous administrative or front office experience in a healthcare or therapy setting is preferred
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Proficiency with scheduling software and Microsoft Office Suite
- Ability to maintain confidentiality and handle sensitive information
- Friendly, professional demeanor with strong customer service skills
- High school diploma or equivalent required; associates degree or higher preferred
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