Cash Applications Supervisor

Location: Atlanta, GA, United States
Job ID: 85583

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Join us as a

Cash Applications Supervisor

Your main responsibilities

1. Team Management:
- Supervise 4 Cash App Associates daily functions including but not limited to periodic formal reviews of performance, actions, metrics, measurements and KPIs;
- Oversee and manage the teams daily workload to ensure all department SLAs are met and incoming requests are processed accurately
- Develop Cash App team members through training classes and direct supervision.
- Ensure Cash App team is following procedures outlined in SEC SRM policy and Cash App SOPs
- Set targets and KPIs and continually monitor actual vs target

2. Manage All Aspects of Cash Applications:
- Manage daily lockbox functions that include review of summary cash reports posted compared to the bank, investigation and resolution of lockbox errors, review of remittances within banking systems, and processing of NSF adjustments
- Identifies and solves complex cash application problems leveraging the appropriate resources within or outside the department
- Drives accuracy of cash application and works to reduce unapplied cash through collaboration with the AR and billing departments and through mentoring, training and direct supervision of the cash application team
- Responsible for all SEC Lockboxes (Service, Construction, Adams, EPCO, Adams Canada)
- Responsible for TOR cash application
- Responsible for reconciliation of bank transactions to SAP
- Responsible for intercompany (CHB) customer clearings

3. Oversee Incoming Credit Card Payments and Applications:
- Company Administrator for Merchant Services
a. PCI compliance
b. Paymetric add-on

4. Process & Technology Improvement
- Work with RPA designers to automate time-consuming processes in SAP.

What you bring

• 2 – 5 years of Supervisory work experience in cash application or collections or a Bachelor’s or Associates Degree with 3-5 years of non-supervisory experience in cash application or accounts receivable. Bachelor’s degree is preferred.
• General Work Experience
• Functional Work Experience
• Good analytical, effective time management and organizational skills
• Large ERP experience required; SAP experience strongly preferred

What’s in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

We Elevate… Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values:

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.

Discover more on .

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.